Customer Service Inventory Control

Anita F. Scott

Brooklyn, NY 347-***-****

*************@*****.***

Summary

Enthusiastic Retail Supervisor with 4 years of success in coordinating day-to-day operations. Focused on assuring cleanliness, organization and adequate stock. Passionate about leveraging a positive and inclusive work culture, promoting teamwork, communication, and collaboration among staff on day, weekend, and holiday shifts.

Skills

Inventory Control

Basic Accounting

Critical Thinking

Time Management

Customer Service

Conflict Resolution

Team Training

Visual Merchandising

Service Orientation

Experience

The Children’s Place Inc. Brooklyn, New York

Sales Associate/Lead December 2018 – January 2025

Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints

Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers

Examined merchandise to ensure that it is correctly priced and displayed

Instructed staff on how to handle difficult and complicated sales

Inventory stock and reorder when inventory drops to a specified level

Computed sales prices, total purchases, and received and processed cash or credit payment

Answered questions regarding the store and its merchandise

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

Ticket, arrange, and display merchandise to promote sales

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