Process medical claims, including dental, pharmacy, and interpretation services, ensuring accuracy
in ICD, CPT, and place of service codes.
Maintain patient records in EHR systems, strictly adhering to HIPAA and privacy standards. Conduct data audits to ensure compliance with healthcare regulations and billing accuracy. Created a training reference document that improved team efficiency and streamlined processes, contributing to improved processing timelines.
WORK EXPERIENCE
Pinnacol Assurance—Contract
Denver, CO (Remote)
Medical Payment Processor 09/2023 - Present
Led critical data migration for billing systems, ensuring seamless transfer and accuracy of healthcare-related financial data.
Demonstrated attention to detail in updating and maintaining billing records, ensuring timely and precise submission to insurance companies.
Managed customer accounts, processed billing inquiries, and supported cross-functional teams to streamline billing processes.
Ensured HIPAA-compliant handling of patient and billing information, maintaining the highest level of confidentiality.
Dispatch Health—Contract
Denver, CO (Remote)
Data Entry Specialist 12/2022 - 01/2023
Played a key role in organizing and managing billing data, verifying accuracy between spreadsheets and systems such as Zoho and Excel.
Conducted comprehensive data cleanup, fixing discrepancies to ensure accurate billing records and improve the efficiency of billing operations.
Utilized advanced Excel functions like VLOOKUP for data reconciliation and reporting. in2L—Contract
Greenwood Village, CO (Remote)
Data Entry Specialist 09/2022 - 12/2022
DATA ENTRY SPECIALIST
MALIENA ORTIZ
PROFESSIONAL SUMMARY
Detail-oriented and highly skilled professional with experience in managing billing data, ensuring accurate and efficient processing of financial transactions, and maintaining confidentiality. Strong background in data entry, quality control, and working with sensitive information, including billing systems and customer support. Phone: 720-***-****
Email: ****************@*****.***
Location: Aurora, CO 80013
KEY COMPETENCIES
• Payment Processing
• Data Accuracy & Entry
• Excel, GoogleSuite
• Netsuite, KTA, Oracle
• Data Migration
• Attention to Detail
• Privacy and Security (HIPAA
Certified)
• Medical Terminology
• ICD/CPT Coding
• Electric Health Records (EHR)
• Medical Billing
Managed the entry and migration of patient billing and insurance data into new systems, maintaining precision and accuracy throughout.
Assisted with payroll processing, ensuring proper synchronization of employee timesheets for accurate billing purposes.
Handled detailed billing data entry for medical records, including patient information, medication, diagnoses, and treatment plans.
Amazing Care Home Health—Contract
Aurora, CO (Remote)
Data Entry Specialist 06/2021 - 12/2021
Managed ticketing systems for customer inquiries related to billing issues, ensuring efficient resolution of backlogged requests.
Effectively merged tickets related to billing inquiries to ensure a smooth process for customer service representatives and minimize delays.
ICWG—Contract
Denver, CO (Remote)
Data Entry Clerk 05/2021 - 05/2021
Managed data entry tasks related to sales orders, working to ensure accurate processing of invoices and related billing information.
Operated proprietary systems, ensuring seamless entry of advertiser information and billing data. Entercom—Contract
Greenwood Village, CO
Senior Data Entry Specialist 11/2018 - 01/2019
ACADEMIC HISTORY
G.E.D
Community College of Denver 2011
CERTIFICATION
Brazilian Lymphatic Drainage 2023
Detox by Rebecca
HIPAA Awareness for Healthcare Providers 2022
HIPAA Training
Processed financial documents, including loan payments and invoices, ensuring proper entry into the billing systems.
Managed compliance with financial regulations during billing and invoice processing. Great West Financial—Contract
Greenwood Village, CO
Account Administrator 03/2016 - 06/2016
Assisted with employee billing and payroll tasks, including the entry of employee records into financial systems.
Thirteenth Floor—Contract
Denver, CO
HR Assistant 09/2018 - 11/2018
Ensured the accurate entry of legal, medical, and financial billing data into automated systems, performing quality control to meet client expectations. Image Engine
Houston, TX
Data Entry Clerk/Scanner 10/2013 - 05/2015