Quality Assurance Qa Analyst
Resume:
Terence Merritt
Fairburn, GA 30213
352*-***-**** Cellular Phone
SR QA ANALYST
QA Manual Tester with over 10+ years of diverse experience in quality assurance, system analysis, test design, and system testing in multi-platform environments. Proficient level skills using: MYSQL, SQL, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Project Management, and Access) as well as various other reporting tools, Linux, SAP, AS/400 platform; and Webinar programs. Process Development Execution System (PDES)
Professional Summary
15+ years of experience in performing Manual Testing.
Proficient in different types of testing such as: GUI testing, Web testing, Regression testing, User Acceptance Testing (UAT), Functional Testing, System Testing, Integration Testing, End to End Testing, Data.
Knowledge and subject Matter Expert in Data/Healthcare IT Management, Resolving System Defects
Test Case Implementation.
Skilled in Test Plan Design, Strategic Planning and Analysis, Scrum/Agile
Expertise in functional testing, integration testing, regression testing, System testing, black box testing, GUI testing, Sanity testing, Ad-hoc testing, usability testing, back-end testing, browser compatibility testing, API testing and User Acceptance Testing (UAT).
Writing SQL commands such as Join, Set, Group By and executed stored procedures and functions.
Proficient in creating business based functional Test Scenarios, Test plans, Test cases, Test Scripts, Test Specifications and Traceability Matrix including both Manual and Automation testing of the applications.
Good Knowledge in documenting defects with high level of detail, accuracy, and informative recreation steps using JIRA.
Proficient in writing and executing SQL queries to perform Data Validation and Back- end testing of databases to check the integrity of data.
Testing Web Services and API
9 Years of experience testing Web applications; familiar with Cloud and Software-As-A-Service (SAAS) concepts and Understanding of System Development Life Cycle (SDLC)
Experience
College Adjunct/Chattahoochee Technical College June 2024 to Nov. 2024
Under general supervision, prepares lesson plans for instruction
Develops program curriculum, syllabi, goals, and objectives
Develops and edits Blackboard master course shells
Evaluates students' progress in attaining goals and objectives
Grades all coursework in a timely manner
Requests and maintains supplies and equipment
Prepares budget requests
Maintains program certification/accreditation requirements as appropriate
Prepares and maintains all required documentation and administrative reports, including those for accrediting bodies
Attends professional development training, workshops, seminars, and conferences
Ensures safety and security requirements are met in the discipline area
Meets with students, staff members, and other educators to discuss students' instructional programs and other issues
Assists with recruitment, retention, and job placement efforts
Instructs courses in a classroom/lab/field environment that closely simulates the environment of the industry
Maintains knowledge of current trends and developments in the discipline
Provides instruction in theory and practical applications of the discipline in accordance with state academic standards
Works collaboratively with faculty within discipline to establish, measure, and evaluate program or departmental student learning outcomes for continuous student improvement and success, and submits student learning outcome results to program chair
Aon Hewitt Sr QA Tester
Jan 2011 to Present
Writes and maintains test scripts based on software requirements and design documents
Confirms function, performance, integration, and acceptance test results are in accordance with application and departmental standards
Verifies that system requirements are traceable, consistent, complete, and testable
Verifies that software applications perform in accordance with system requirements and specifications
Analyze test results and report to the development team
Performs requirements, design and code walkthroughs/reviews as requested
Develops test plans, scripts, scenarios, and implementation plans that demonstrate concrete, consistent, and observable results
Measures the severity of failures and defects in accordance with test plan guidelines
Accurately and thoroughly documents application performance failures and defects during each quality review session
Clearly and accurately communicates test results to programming staff and/or appropriate management staff
Regularly enters issues/defects related to the test life cycle or change control environment into applicable tracking system
Conducts testing meetings, as necessary, for problems encountered during the test life cycle
Perform all testing for the Modernization team and other teams of the OIT division such as Unit Testing, component Testing, Integration Testing, End-to-End Testing, Performance Testing, Regression Testing, Sanity Testing and System Testing.
Applied Agile Delivery methods to simplify testing process decisions through iterative development.
Execute / Dry run test scripts against any environment as part of test execution.
Completed automation of functional and regression testing
Effectively interacted with development team regarding software defects and functionality issues, working closely to develop innovative solutions.
Implemented use of Cucumber tool to illustrate project features and requirements.
Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
Involved in executing SQL queries and SQL procedures, functions, and packages for backend testing.
Debugged code and located root causes of problems by reviewing configuration files and logs.
Reported the bugs. Email notifications to the developers using JIRA.
As a leader of the QA team I have implemented the task of using SaaS. This is the u8se of software applications to test Web applications over the Internet to deliver subscription software services.
Using SAAS to managed by all third-party vendor’s websites, to include Dropbox, Google Workspace, and Salesforce.
I have performed task to the infrastructure-as-a-service (IaaS) offers access to resources such as servers, storage, memory, and other services.
Environments: Agile Scrum, Web Applications, API, SQL, HTML, XML, HP ALM, Data- Driven, JIRA
College IT/ Instructor: Westwood College, Atlanta, GA Aug 2007 to May 2010
Independently evaluated IT training courses against established goals, objectives, and specific skills development needs.
Teach students the fundamentals of Effective Human Relations in a Global Economy
Teach students the fundamentals of Human Resource Management
Teach students the fundamentals of Computer Applications (All Microsoft Office Applications)
Teach students the fundamentals of Economics, Business Marketing, and Finance Management
Teach students the fundamentals of Performance and Career Management
Effectively design and plan Course Syllabus and Lesson Plans while incorporating real world corporate experience for student’s knowledge transference.
Certificates via Udemy
Climbing the Ladder: Moving from IT Pro to Manager 2016
Business Analysis: Working with Use Cases 2016
User Stories for Agile, Scrum Product Owner+ Business Analysis 2016
Education
MASTER OF INFORMATION SYSTEMS (MIS) 7/2015
MASTER OF HUMAN RESOURCE MANAGEMENT (MBA/HRM) 2007
BACHELOR OF SCIENCE IN COMPUTER SCIENCE (BS) 2004
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