Customer Service Human Resources

ROBERTLUIS BENITEZ

*** ********* ******, *** **, Newark, NJ 07106

551-***-**** *****************@*****.***

Professional Summary

Physically capable and detail-oriented professional with extensive experience in hands-on roles requiring precision, reliability, and customer service. Proven track record in managing high-pressure environments with a focus on safety, communication, and efficiency. Seeking to leverage my background in property maintenance and logistical coordination to support patient care at University Hospital Newark as a Transport Customer Service Technician I.

Key Skills

- Safe and efficient transport of materials, tools, and equipment

- Full physical capability: lifting, pushing, pulling, standing for extended periods

- Outstanding communication and interpersonal skills with patients and staff

- Timely, accurate handling of time-sensitive items and documents

- Basic mechanical knowledge for equipment care and troubleshooting

- CPR and body mechanics training (willing to complete upon hire)

- Fully bilingual: Fluent in English and Spanish (spoken, written, and read)

Relevant Experience

Project & Maintenance Coordinator

RLBHMS LLC – Union & Newark, NJ

2022 – Present

- Coordinated material delivery, tool transport, and labor scheduling across multi-unit properties and job sites

- Communicated directly with tenants, clients, and team members to ensure accurate service delivery

- Frequently managed tight deadlines and physically demanding workloads

- Maintained safety standards and performed light mechanical checks on tools and transport equipment

Handyman & Property Services Technician

Self-Employed – NJ Metro Area

2018 – 2022

- Delivered direct-to-client services involving repair, transport of heavy materials, and logistical setup

- Responded to service calls involving stair lifts, oxygen tank movement, and temporary facility support

- Operated independently while ensuring professional conduct and client satisfaction

Education

High School Diploma

Graduated in Puerto Rico

Certifications & Training

- OSHA Site Safety & Compliance Familiarity

- CPR Certification (to be completed upon hire)

- University Hospital body mechanics training (ready to complete)

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