**** ****** ***, ************, **, ***** *
*************@*****.*** »* 215-***-****
LATOYA WYNN
Customer service representative
PROFESSIONAL SUMMARY
Industrial and graphic designer with experience in consumer product development in the electronics, fashion, and home goods
industries looking to take the next step in her career with a reputable company.
EMPLOYMENT HISTORY
HOST Jan 2012 - Dec 2013
Apple bees Philadelphia, PA
¢ Greeted the guest at the front end of the restaurant with a menu and took them to their seats and ensured them if they needed
anything I was there to help them with anything. Delivered exceptional guest experiences as a host, fostering a welcoming
atmosphere that encouraged repeat visits.
HOSTESS May 2010 - Dec 2011
Applebees Philadelphia, PA
EDUCATION
HIGH SCHOOL DIPLOMA 2004
Strawberry Mansion High School Philadelphia, PA
COURSES
HOUSEKEEPING CERTIFICATION
Housekeeping Certification Program
SKILLS
Customer Service (Experienced), Staff Management, Patient Care, Team Leadership, Housekeeping, Cash Handling, Cleaning,
Organization,
ADDITIONAL INFORMATION
WORK EXPERIENCE
Direct Care Aide - Artistic Home Health Care Agency
* Provided guidance and encouragement to patients through physical and emotional support
+ Administered treatments and performed household duties including meal preparation and laundry
* Maintained clean and sanitary service areas
WORK EXPERIENCE
Cashier - McDonald's, Philadelphia, PA
* Processed various payment methods including credit cards, checks, gift cards, and coupons
* Maintained clean checkout areas and performed general cleaning duties
WORK EXPERIENCE
Hostess - Applebees, Philadelphia, PA
* Provided customer service and managed front-of-house operations