Restaurant Manager Customer Service

Cynthia Rosario

Jersey City, NJ *****

***********@*****.*** - 201-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Restaurant Manager

OLALA'S EMPANADAS - Jersey City, NJ - February 2014 to Present Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

● Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

● Maintain food and equipment inventories, and keep inventory records.

● Order and purchase equipment and supplies.

● Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

● Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.

● Establish standards for personnel performance and customer service.

● Review work procedures and operational problems to determine ways to improve service, performance, or safety.

● Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.

● Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.

● Schedule staff hours and assign duties.

● Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.

● Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.

Event Planner/Coordinator

ART MY FACE ENT. - Jersey City, NJ - May 2013 to Present Develop concepts or creative ideas for craft objects.

● Manage staff, preparing work schedules and assigning specific duties.

● Design or produce materials such as posters, Web sites, or newsletters to promote, market, or advertise events.

● Develop and maintain media contact lists.

● Design or produce materials such as posters, Web sites, or newsletters to promote, market, or advertise fundraising events.

● Hire entertainment for events.

SKILLS

proficient in Microsoft Office and quickbooks. I'm bilingual Spanish and English

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