Elk Grove High School

*******************@*****.***

916-***-****

Mia Barrientos

SKILLS

The ability to meet and exceed customer needs by providing timely, effective, and empathetic support. Resolved conflicts efficiently and diplomatically, reducing customer complaints. Built strong customer relationships through consistent follow-ups and personalized service,

EXPERIENCE

Sierra Regency, Roseville CA — Receptionist

May 2023 - Current

My job as a receptionist is to attend to my residents. I help them with scheduling appointments/rides, order dinner for them if needed, set activities for my residents, answer phones, collect rent and make sure the office remains clean and Welcoming.

Chevron, Elk Grove CA — CSR

February 2021 - May 2023

Main tasks included working the front cash register, handling all cash/card payments made to the store, making calls for gas, handling all ordering for the store, organizing paperwork/documentations, and maintaining a clean and organized station inside and out.

Starbucks, Sacramento CA — Barista

January 2019 - January 2021

Tasks consisted of taking customers orders, making drinks, and doing daily necessities around our store. My main day to day tasks included working with espresso machines, brewing fresh coffee/tea, taking orders/working drive thru, handling cash and daily store orders, and fulfilling customers' wants.

EDUCATION

Franklin High School, Elk Grove CA — Diploma