Customer Service No Experience

Summary

Skills

Experience

Education and Training

Languages

References

Emilly De Aquino

Somerville, MA 02145 774-***-****

*****************@*****.***

I have worked many jobs, most of them being restaurants. I've done cashier, food preparation, host, and now I'm currently working as a support at The Smoke Shop BBQ. It's an easy job, I was able to learn quick in four days I spent there training. I do a little bit of everything there, cleaning tables, running food, packing orders, always looking for something to do. I'm a quick learner and good with customer service, I can guarantee I always do my best in everything I do. Cash handling

Attention to detail

Customer satisfaction

Cash register operation

Multitasking and organization

POS system operation

Support Staff Member, 01/2025 Current

The Smoke Shop BBQ Somerville, MA

Managed food preparation, guest interaction, quality control and customer relations. Assisted staff by serving food and beverages or bussing tables. Facilitated communication between kitchen staff members regarding orders placed by customers. Oversaw food preparation, production and presentation according to quality standards. Customer Service Associate, 09/2024 12/2024

Home Depot Taunton, MA

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Supported sales team members to drive growth and development. Greeted customers and identified their needs.

Cashier, 05/2023 08/2024

Maha Juice Bar Norwood, MA

Greeted customers and answered any questions they had about the store's products and services. Learned roles of other departments to provide coverage and keep store operational. Counted and balanced cashier drawers.

Performed other duties as assigned by management.

06/2024 Norwood High School 245 Nichols St, Norwood, MA 02062 High School Diploma

English:

Full Professional

Portuguese:

Native/ Bilingual

Spanish:

Limited

References available upon request.

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