Komaljit Kaur
** ********* **, ******** **, L*A *C3
************@*****.***
Career Objective
I Am A Confident, Highly driven Individual in the field of Food Science and Technology, with practical, hands on industrial experience. I Am Currently seeking opportunity to leverage acquired academic knowledge and work experience to effectively be at the helm of affairs in your esteemed organization. Work Experience
2 Years’ Experience in Customer Service in Gas Station (Canada) September 2022 to October 2024
Shell Select, Brampton, Ontario
I have been working as a Manager in Gas station for more than 2 years to enhance my public skills. 1 Year Experience in Machine Operator in Thermo Department (Canada) January 2021 to August 2022
E. HOFFMAN PLASTIC, Orangeville, Ontario
This was a comprehensive training that is about supervising different machines in Thermo department and where my position is Machine Operator.
1 Year part – time Experience in Security (Canada) Valid Ontario Security Guard License and CPR/First AID Certificate 1 Year works as an Assistant Professor in Khalsa College, Amritsar (India) April 2019 to May 2020
I have been working as a Professor in Khalsa College for more than a year to enhance my teaching skills. Job Responsibilities
Answering Inquiries: Responding to customer questions and concerns via phone, emails, chat or in person. Problem Solving: Identifying and resolving customer issues, including technical difficulties, billing problems, and order issues.
Information Provision: Providing detailed explanations of products, services and policies. Order Processing: Taking orders, processing payments, and managing customer accounts. Returns and Refunds: Guiding customers through the returns and refunds process. Documentations: Maintaining accurate records of customer interactions and issues. Sales Support: May be involved in sales efforts by upselling products or services. Komaljit Kaur
15 Haymarket Dr, Brampton ON, L7A 5C3
************@*****.***
2
Trainings and Certifications
Training in RAI Dispatch (Canada, Ontario)
Dispatcher Certificate
Training in Security Guard (Canada, Ontario)
Security Guard License
Industrial Training at Fortis Escorts in Department of Clinical Nutrition and Dietetics (India, Punjab) 1 Month December 2016
Industrial Training as an Quality Assurance for Food Processing in Coca Cola, Amritsar (India) 4 Months January to April 2019
Education
Graduation of Business Management Program, Canadore College Ontario, Canada (2021 – 2022) I completed my course with securing First position. It helps me to enhance my knowledge that I gained from my previous course.
Graduation of Project Management Program, The Sault College Ontario, Canada (2020 – 2021) I completed my course with securing First position. It enclosed entirely the theories of managing different projects at a time.
Masters of Food Science and Technology from Guru Nanak Dev University, India (2017 – 2019) I completed my course with securing First position. It enclosed entirely the theories of managing different projects at a time.
Bachelors of Medical (Vocational Clinical Nutrition and Dietitian from S.R. Govt. College, India (2014 – 2017) I completed my course with securing First position. It enclosed entirely the theories of managing different projects at a time.
10 + 2, Khalsa College Public School, India (2013 – 2014) I completed my 10 + 2 with Physics, Chemistry and Biology as my Major Subjects. I Scored first position in my 10 + 2 under Central Board of Secondary Education.
Class 10, Khalsa College Public School, India (2011 – 2012) I completed my Class 10 with 8.0 CGPA under Central Board of Secondary Education.