Tijuana T. Pope
Birmingham, AL 35207
Summary of Qualifications
● 31 years of banking experience with an eye for detail
● Self motivated, quick understudy, strong work ethic
● Exceptional problem solving and interpersonal skills EXPERIENCE
Regions Bank Birmingham, AL (3/1993-8/2024)
Product Specialist II
● Digital data entry utilizing a 10-key numeric keypad
● Responsible for inputting data regarding mortgage payments, installment loans, and commercial accounts
● Process utility payments
● Review and proofread documents for accuracy and completion
● Return incomplete, damaged, or illegible documents to customers for corrective action
● Process checks; return checks that have insufficient funds or stop payment rejects
● Open, sort, and distribute mail manually and on 150 mail processor
● Team collaboration on workflow and process improvement initiatives
Tijuana T. Pope
Education
2009 Tri-State Institute - Medical Billing & Encoding 1987-1989 Lawson State Junior College Associate Degree Computer Information Systems
References Available Upon Request