Customer Service Front Desk
Resume:
Kaya Dearing
Richmond, VA *****
***********@*****.***
EXPERIENCE
Kona Ice, Ashland — Food Vendor
May 2021 - PRESENT
I work inside Tom’s Coffee, a mobile coffee truck owned by Kona Ice, where I prepare and serve coffee, espresso, and specialty drinks. I also operate in the Kona Ice truck, serving shaved ice and providing fast, friendly service at events and locations around town.
Vitos Pizzeria, Ashland — Server/Management
September 2021 - April 2023
I worked as a server, and my performance led to added responsibilities, including training new team members, assisting with scheduling, and supporting daily management tasks. I left when the restaurant closed down permanently.
Olive Garden, Short Pump — Server
December 2023 - June 2025
I worked at Olive Garden as a server, where I was consistently one of the highest-rated team members. I was recognized for providing exceptional guest experiences, maintaining a fast pace during busy shifts, and supporting my team with a positive attitude and strong work ethic. EDUCATION
Virginia Commonwealth University, Richmond
2024 - PRESENT
Studying to be a nurse at VCU, I am currently a sophomore. SKILLS
Customer Service – Friendly,
attentive, and guest-focused
Communication – Clear,
positive, and professional
Teamwork – Works well with
others in fast-paced settings
Training & Mentorship –
Guides and supports new team
members
Training & Mentorship –
Guides and supports new team
members
Time Management – Stays on
task and meets deadlines
Adaptability – Adjusts quickly
to changes and challenges
Cleaning & Organization –
Keeps work areas tidy and
efficient
Problem Solving – Handles
issues calmly and effectively
Leadership Support – Assists
with scheduling and team
coordination
Contact this candidate