Healthcare, Data Entry, Typing

Ashley Ellis

**** ** ****** **, ********** NC ***06

336-***-**** ************@*****.***

I am currently seeking a full-time position. I am great with customer service and enjoy helping and meeting new people. I am a fast learner and always willing learn and try new things.

Education:

Southeast Guildford High school

2004-2007 Graduated with a high school degree

Randolph Community College

2012-2015 Graduated with an Associates in Healthcare Management Technology

Employment:

Concentrix

Sr. Advisor II May 2023-October 2023

Provide customer support via phone

Help with trouble shooting device issues

Assist customers in ordering product and replacing products

Assisted customers in a genuine and polite manner showing empathy and knowledge

AMA Consulting Group

Remote Lead Eligibility Specialist/Customer Support November 2021-May 2023

Process applications for applicants that applied for rental assistance

Recommend approval or denial of applications

Call applicants and landlords/owners for documents needed

Customer support via email and phone to assist customers with concerns in a timely and professional manner

Pleasant Garden Drug

Pharmacy Technician January 2021 – July 2021

Filled prescriptions requested from physician’s offices

Distributed prescriptions filled

Handle end of day paperwork and money

Handee-Hugos

Assistant Manager June 2019 – December 2020

Complete daily paperwork for store performance

Prepare daily deposits and make sure that daily money intake was correct

Help to supervise employees

Schedule employees

Complete merchandise orders

Helped in assisting customers with needs and concerns

EmergeOrtho

Medical Assistant January 2014- June 2019

Record patient’s medical history in medical records

Add in orders as per what doctor’s order

Prepare treatment room for patient’s examinations

Authorize drug refills and provide prescription information to pharmacies

Help physician’s examine and treat patients

Dispense DME and stock inventory when it comes in

Apply casting and remove casts as needed

Stay At Home Mother

March 2010 – January 2014

Also used this time to go back to school

Additional Skills

I feel that I am great with customer service as I enjoy assisting and meeting new people. I am strong and enjoy hard work. I work great in a fast-paced environment as it keeps me motivated to do my best.

I am proficient in writing and typing with a typing speed of 65+ WPM and an excellent knowledge of typing manner and accuracy.

Contact this candidate