Class C Customer Service
Resume:
Robert Updyke
Chicago Ridge, IL *****
********@*****.***
Professional Summary
Professional and experienced leader and trainer. Excellent working independently using my problem solving skills to resolve any issues that arise. As well as a team player working in groups to get the task done. Always willing to expand my skills set and learn as I grow in my career. Willing to relocate to: Chicago Ridge, IL
Work Experience
Installation Technician
United Fast Food & Beverage LLC-Hodgkins, IL
November 2024 to Present
Run lines in new construction for future soda machines, install soda machines to guidelines, hookup back room equipment per guidelines, drive company vehicle (van, class c box truck) to locations, worked from southern illinois to indiana to Wisconsin with overnight stays for work. Shop Technician/Restaurant System Tech
Reliable Fire and Security-Alsip, IL
August 2023 to November 2024
Repair and recharge fire extinguishers for swap program as well as to customer order. Use hand and power tools. Inspect restaurant system to proper layout as well as service and maintenance. Forklift Operator/Order Puller
Edward Hines Lumber-Alsip, IL
July 2022 to August 2023
Use a forklift daily in safe and efficient manner. Build loads accurately and efficiently to order sheet. Communicate any issues with missing materials or swap outs with sales team. Load trucks with customer orders.
Unload trucks and rail cars of product checking receiving to be accurate. Train new hires in usage of forklift amd methods of the job. Attend kaizen class and got white belt certified. Recieving/Plumbing dept team member
Lowe's Home Improvement-Orland Park, IL
August 2021 to July 2022
Received and stocked product to store working with team. Certified with a sitting forklift,reach forklift and order picker under lowes. Recieved recognition award in first month of work. Transfered to plumbing dept day helped customers with needs and questions also helped with sales and setting up leads for remodel. Customer Service Representative
Thorntons LLC-Chicago Ridge, IL
August 2020 to August 2021
Cashier, stocking, closing paper work counts, cleanliness and sanitization, preparing food and drinks to customer needs,
Truck Driver Class C
Ready tile-Bartlett, IL
June 2019 to May 2020
Palletizing orders for my truck, pick up and drop offs of specialized materials, checking paper work, driving to job sites giving etas and being promt.
Sales/Driver
Power Distributing-Elmhurst, IL
February 2019 to June 2019
Drove a class c truck
Drove sold and merchandised redbull to retail chain locations. Worked independently while stocking and selling product to stores.
Assistant Manager/shiftlead/ cutomer service representative Thorntons LLC-Oak Lawn, IL
2016 to February 2019
Oversee employees and stock. Responsibilities including check in deliveries stock and merchandise product. Work with customers and handle any situations that may arise. Trained new employees. Due daily paperwork. Daily counts. Run the store when head manager is away. Trained in kitchen management and food prep and cooking. Food safety certificated. Promoted twice within a month both times rising to assistant Manger where I left at.
Backroom Manager
Bridgeview liquors-Bridgeview, IL
2013 to 2016
Stock inventory do counts as well as place orders for upcoming demand Shop Hand
Bridgeview, IL
2014 to 2014
Wash cars and change oil in customers vehicles
Team Member
Speedway LLC-Palos Hills, IL
2010 to 2013
Customer service,merchandising, cleaning, stocking, handling money and rotating product. Education
High school diploma in General
Amos Alonzo Stagg High School - Palos Hills, IL
2006 to 2010
Skills
• Management Experience
• Cherry picker
• Driving
• Reach Truck
• Supervising Experience
• RF Scanner
• Heavy lifting
• Warehouse Experience
• Order Picking
• Commercial Driving
• Inventory Control
• Pallet Jack
• Forklift
• Cleaning Experience
• Shipping & Receiving
• Mechanic experience
• Packaging
• Money Handling
• Maintenance
• Delivery Driver Experience
• Mechanical Knowledge
• Warehouse experience
• Manufacturing
• Warehouse Management
• Customer Service
• Route Driving
• Staff Training
• Load & Unload
• Box Truck
• Order picker
• Computer skills
• Analysis skills
• Computer Skills
• Order Entry
• Materials Handling
• Merchandising
• Hand tools
Certifications and Licenses
Driver's License
Forklift Certification
Lowes also included stand up reach, cherry picker, and sit down forlift Forklift certification
Hines
Non-CDL Class C
Current drivers license
Food Safety Certification
Certified while working for thorntons as assistant manager
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