Front Desk Medical Assistant
Resume:
Yamilie Vazquez
West Palm Beach, FL *****
********@*****.***
Work Experience
Outbound Customer Service Representative
WellMed - West Palm Beach, FL
Present
• Proficiently call patients to offer Home health Visits
• Schedule Health events via eClinicals Works
• Properly introduce myself & the company
• Typing of all patients information
• Enquire & verify HIPPA benefits prior to conducting conversation
• Meet a call to schedule ratio on a monthly basis.
• Verify all insurance benefits & confit properly eligibility.
• Confirm a list of patient medication & review accuracy. Front Desk Coordinator
HEMATOLOGY ONCOLOGY ASSOCIATES - Lake Worth, FL
September 2021 to June 2022
Confirm & Cancel patient appointments when requested Direct all pharmacy calls to proper medical assistant Answer a 42-line phone system for a practice of 16 Hema/Onco Verified insurance benefits based on HMO, PPO or EPO Benefits Contacted health insurance/payers to gather accurate policy benefit/limitation/. Precertification information to verify the patient’s coverage for services. Front Desk Coordinator
HEMATOLOGY ONCOLOGY ASSOCIATES - Lake Worth, FL
January 2017 to September 2019
Confirm & Cancel patient appointments when requested Direct all pharmacy calls to proper medical assistant Answer a 42-line phone system for a practice of 16 Hema/Onco Verified insurance benefits based on HMO, PPO or EPO Benefits Contacted health insurance/payers to gather accurate policy benefit/limitation/. Precertification information to verify the patient’s coverage for services. Surgical Technologist
University of Miami Health Systems - Miami, FL
November 2016 to January 2017
Schedule future surgeries for surgeons
Controlled all ingoing and outgoing surgeries
Confirm & Cancel patient appointments when requested Assisted in Surgical Rooms as needed
Verified insurance benefits based on HMO, PPO or EPO Benefits Completed and Inputed all surgical notes from specific surgeons Front Desk Receptionist
HeartWell Services, LLC - Miami, FL
March 2016 to June 2016
Schedule echoes, TEE’s, Cardiac Cath, Stress Test & Pacemaker Checks Keep daily track and update cardiologist on call for Baptist Consults Confirm & Cancel patient appointments when requested Direct all pharmacy calls to proper medical assistant Answer a 42-line phone system for a practice of 16 Cardiologist Verified insurance benefits based on HMO, PPO or EPO Benefits Contacted health insurance/payers to gather accurate policy benefit/limitation/. Precertification information to verify the patient’s coverage for services. Education
High school diploma
Miami Coral Park Senior High School - Miami, FL
June 1996 to September 2000
Skills
• Front Desk
• Cash Handling
• Medical Records
• Medical Scheduling
• Microsoft Outlook
• Medical Receptionist
• Medical Billing
• Phone Etiquette
• Medical Terminology
• HIPAA
• Insurance Verification
• Multi-line Phone Systems
• EMR Systems
• Medical Office Experience
• Patient Care
• Office Administration
• Data Entry
• QuickBooks
• Data Entry
• English
• Computer Operation
• Computer Skills
• Microsoft Powerpoint
• Bilingual
• Customer service
• Spanish
• Customer support
• Documentation review
• Typing
Languages
• Spanish - Expert
Contact this candidate