Office Manager Client Service
Resume:
Tamara Sudo
********@*****.***
EDUCATION
University of Arizona Tucson, AZ
Bachelor of Science in Business Administration – Magna Cum Laude May 2025
Major: Accounting
Cochise College Sierra Vista, AZ
Associate of Business Administrative – President’s List December 2022
WORK & LEADERSHIP EXPERIENCE
Continental Shade Designs LLC. Tucson, AZ
Office Manager July 2022 – May 2024
Manages vendor relationships through effective communication and fostering trust and mutual understanding.
Responsible for suggesting products that are specifically tailored to customer’s needs, while being resourceful in ensuring their utmost satisfaction.
Maintains and prepares financial reports by collecting, analyzing, and summarizing account information.
BB&T Brandon, FL
Teller Oct 2015 – Nov 2016
Performed fundamental financial transactions including accepting deposits and loan payments, cashing checks, issuing money orders and cashier's checks, and redeeming savings bonds.
Delivered exemplary client service and collaborated with branch team members and specialists to provide seamless support to clients.
Prepared daily balance of teller cash transactions and other various reports.
Community Bank Heidelberg, Germany
Teller I & II July 2011 – Dec 2012
Monitored tellers to ensure compliance with the bank's operational and security policies and procedures.
Conducted currency audits on teller drawers, vaults, and automated teller machines to ensure accuracy and compliance.
Completed multiple reports as assigned by the Bank Manager, ensuring timely and accurate delivery of essential information.
Cartier, DFS Group Tumon, Guam
Boutique Manager June 2008 – Feb 2011
Provided daily and monthly reports on sales results, trends, opportunities, strengths and weaknesses.
Organized and facilitated customer service training, resulting in an 80% increase in overall customer satisfaction.
Managed a sales team of eight individuals, successfully driving both individual and brand goals and achieving a 60% increase in sales.
SKILLS, ACTIVITIES
Certification: Tax Preparer Certificate (December 2023)
QuickBooks Online Advanced Certification (December 2023)
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