Qa Engineer C#

Natalie Vo

Huntington Beach, CA *****

Email: *******.****@*****.***

Cell: 714-***-****

OBJECTIVE

QA Engineer with a strong background in software development and automation testing using C# and Java. Over 16 years of experience in the IT industry, skilled in developing and executing automated test scripts for web and API testing using frameworks such as Selenium and Postman. Leverage a developer mindset, strong attention to detail, and proven ability to identify and resolve bugs early in the development lifecycle, ensuring high-quality, reliable software.

Software Tools: TFS, Jira, Agile, Postman, Jenkin, GitHub, Salesforce, Putty, Camstar MES, ERP, Selenium WebDriver, Visual Studio, Azure DevOps

LANGUAGES: C#, VB.Net, OOP, SDLC, Asp.net, HTML, XML, JSON, VB scripts, Java scripts, CSS, API testing, JAVA

OPERATING SYSTEMS: Windows, Mac OS

BROWSERS: Firefox, IE, Google Chrome, Safari, Opera

DATABASES: Oracle, SQL Server, MySQL

Professional Experience

Fitness International, LLC, Irvine Jun 2023 - Present

Sr. QA Engineer

Collaborated with developers to ensure high-quality front desk application functionality, focusing on validating features

Developed automated test scripts using Java and Selenium to validate UI and business logic separation, ensuring maintainability and scalability of test automation.

Identified, analyzed, and documented bugs; collaborated with developers to reproduce and troubleshoot production issues, ensuring thorough test coverage using C#-based frameworks

Developed SQL queries and integrated them into Java-based test automation to validate daily member cancellation status, supporting end-to-end billing process verification.

Utilized complex SQL queries in Java test automation frameworks to validate data processing pipelines and ensure data integrity.

Actively participated in Agile development processes, collaborating closely with developers and product owners to define test cases, .

County of Orange, Santa Ana, CA

Sr. Application Test Engineer Jun 2022 – Jun 2023

Responsible for testing full life cycle web applications from the front end to the back end.

Using Selenium & C# develop automated scripts for regression tests & new features of OC Animal Care applications.

Working directly with the product owner to collect information and analyzing requirements, creating the test plans & test cases.

Using service logs, writing test scripts, and running queries to troubleshoot the issues for the OC Animal Care application.

Hyundai Auto Ever America, Fountain Valley, CA Jun 2021 – Jun 2022

Sr. QA Engineer

Well known in the Telematics life cycle such as enrollments, subscription, activate, deactivation, SIM registration, MDN, ICCID, MEID device provision process

Operated with Oracle SQL to develop test scripts, insert, upload data into the test environment, and monitor the transactions in n out.

Utilized Postman tool to simulate the data between Telematics and ThingSpace Verizon APIs, & modified APN integration process.

Involved and hands-on testing in multiple automotive wireless projects such as Wi-Fi Hotpot, Dual Modem, and VoLTE from end to end

Reviewed “Functional specification Document “workflows based on functional requirements, created testing strategy, and developed testing scripts/test cases

Attended Sprint planning meetings with stakeholders to prioritize new features for the upcoming Sprint.

Collaborated with the developer team to pre-analyze the system behaviors, support Audit testing activities, and participate in meetings to validate production night releases.

Used Jira to create tickets for bugs, perform the smoke test and regression tests, record new features behaviors for future reference or improvement, and re-test fixed bugs.

Utilized existing assets to create new test procedures to ensure Telematics services work accordingly with requirements from an end-to-end perspective.

Familiar with Agile Methodology, collaborated with Product Owner, scrum master, and team members to deliver stories in each sprint to meet the team goal matrix.

Auto Club, Costa Mesa, CA

DevOps Engineer Jun 2019 - Apr 2020

Performed testing of multiple browser compatibilities for Travel webpages to ensure all the functions and UI appear correct for the end user.

Used Postman to test web API and verify data-driven from source and destination.

Based on new features requirements, developed testing scenarios and test cases for Auto Club travel web applications such as Cruises, Hotels, Cars

Participated in weekly Agile scrum (Sprint planning) to give story points for all QA tasks.

Analysed the system’s abnormal behaved & collaborated with the Developer team to resolve issues

Used various mobile devices: iPhones, Android phones – to test the Auto Club -Travel website.

Worked well with multiple projects/delivery using Agile Methodology

Masimo Corporation, Irvine, CA

Senior Web Application Developer QA Engineer Jul 2012 - Apr 2019

Primary tested entire workflow of medical devices such as Wi-Fi connection, and database connection and verify GUI of medical devices to ensure GUI display correctly and functions fully.

Played the patient role, using medical devices to measure the body’s Oxygen level, tested the registered user profile, and monitor data transactions captured & insert into the database correctly.

Operated with SQL to develop test scripts and manipulated testing data to see how medical devices behave when user profile corruption or mixed match.

Tested medical device sent out commands (packets of binary), tested binary commands to ensure it converts to enumerate data type.

Based on devices specification, develop testing scenarios/ test cases/test scripts.

Attended meetings with the marketing group and developer team planning from preliminary to implementation.

Followed FDA guidelines to record testing status and test results.

Used Boomi integration tool to set up and test configuration APN point between Expandable ERP system and Salesforce system with a mass set of data

Developed APIs test cases and execute tests on the Boomi integration tool to trigger the program to run when new invoices are received in Expand ERP system.

National Merchant Center, Irvine, CA

Web Application Developer Sep 2011 – Apr 2012

Using MVC, jQuery, and Images Sprites, re-designed and implemented the National Merchant Centre website http://www.nationalmerchant.com

Re-Designed new look of Virtual Terminal App and Online Merchant App https://www.nmconline.com/vt/default.aspx, https://www.nmconline.com/vt/default.aspx

Using ISO file, VB.net, and XML to define dynamic themes set work for different agents, and merchants’ URLs.

Using C#, OOP, VB.Net, ASP.net controls, and stored procedures to display data from the SQL server for each agent and merchant based on their profile

Enhanced website performance, I used jQuery and images sprites to reduce the loading time and browser compatibility

Working directly with end users collecting requirements, analyzing, and giving solutions before implementing

ITT Cannon Corporation, Santa Ana, CA

Web Application Developer Jul 2008 - Jun 2011

Responsible for full life cycle web application from the client to server,

Develop, design, and maintenance of all internet/ intranet of ITT Cannon website http://www.ittcannon.com

Support, and enhance “Channel Partner” https://secure.ittcannon.com/extranet/channelpartners web application, This B2B website helps global Sales Reps and Distributors firm book business, order checking status, electronic price configurator with ITT Cannon manufacturer

Using C#, ASP.Net with SQL Server 2008 for the backend to integrate Ship Debit application into Channel Partner to reduce approval routing of eQuote from Distributors to ITT’s Product Managers.

Well-enhanced “Notify and Completed” email feature to trigger a system automatically send emails to notify Product Managers when eQuote has been created from customers

Greatly converted the “Hazardous Waste Pick–Up” classic ASP web page to ASP.net, where internal users can set up a schedule with the Hazardous department for the time and date to pick up the waste materials.

Developed a feature called “Quote Follow Up” to auto-populate the sale status of the part number to help the Sale Rep to keep track of how many times part numbers have been booked or resale

Created the stored procedure to calculate the quantity taken and quantity remaining of part number at run time

Working directly with Business Analysts to accommodate user requirements and then modify applications to comply with business logic.

Besides writing code, troubleshooting, fixing production issues, and granting access to ITT Cannon users.

First American Corporation, Santa Ana, CA

Software Developer and Web Application Apr 2000 - Jan 2007

Created, designed, and coded documents in Java, XML/XSL, HTML, and CSS.

Code, Maintain, and enhance ATS and Texas Tax style sheets (XML/XSL document) for external and internal customer requests.

Designed and maintained Websites http://edatatrace.com.

Monitored, Managed, Configured, and Installed Apache Web Servers and Jacada Servers.

Developed new features for ATS & Texas Tax applications using Java extensions in the Jacada environment.

Used JavaScript & Dynamic HTML Data Binding, developed for the Tax Rates search engine for the Texas Tax System.

E-dn.com, Inc, Aliso Viejo, CA

Application & Web Developer Sep 1998 – Apr 2000

Familiar with ADO (Data Access Object) in Delphi performing multiple database tasks.

Created user interfaces using data modules, web modules, and components in Delphi Object Oriented Paradigm.

Co-developed and maintained Catalog Express (Delphi/SQL server).

Wrote a program in Delphi to convert data to different formats.

Developed a search program to search customers’ names using Delphi (SQL server).

Experienced with HTML 4.0, HomeSite, and Dreamweaver co-developed and designed Thor Web pages.

Education

Bachelor of Arts Degree in Management Information Systems (MIS), California State University of Fullerton, CA

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