High School Customer Service
Resume:
DAHLIA E. THOMAS
Allentown PA, *****, US (***)- *62-0707
**************@*****.***
PROFESSIONAL SUMMARY
When I work I don’t just do my job, I also give my all. After being a Hostess for 2 years that helped me strength in critical thinking and problem solving.
Customer experience is known to be enhanced by this dynamic presence. SKILLS
● Customer Service
● Communication Skills
● Memorization
● Food Station Setup
● Performance Improvement
● Table Setting
● Stocking & Replenishing
● Training
EDUCATION
High School
Notre Dame High School
WORK HISTORY
Jerkies
Feb 2022-July 2024
● Cashier/ Hostess/ Server/ Packing Girl
● Take Orders
● Was in charge of representing
● Announce Food Orders
● Warm up Food
● Chop up Food
● Pack Food
● Restock Food
● Restock Drinks
Dorney Park &Wildwater Kingdom
Feb 2023 - Nov 2024
● Cashier/ Hostess
● Was in charge of representing
● Sweep Area
● Mop Area
● Checkout Orders
● Season Meat
● Clean Kitchen
● Take out Trash
Mizu Sushi & Hibachi Steakhouse
Mar 2023- Nov 2023
● Hostess/ Cashier/ Server/ Packing Girl
● Take Online Orders(Qmenu, Doordash), In-person
Orders, Over the phone Orders
● Take Reservations
● Clean tables
● Set up tables
● Seat people
● Pack Orders
● Count tips (Hibachi, Dine-in, Sushi-Bar, & Takeout)
● Clean Menus
● Clean Windows
● Restock Salads/Sauces
● Was in charge of representing
● Self trained
● Trained new team members
● (Same company as Sumo)
Sumo
Nov 2022- Sep 2023
● Hostess/ Cashier/ Server
● Take Online Orders(Qmenu, Doordash), In-person
Orders, Over the phone Orders
● Take Reservations
● Clean tables
● Set up tables
● Seat people
● Count tips (Dine-in, Sushi-Bar, & Takeout)
● Clean Menus
● Clean Windows
● Was in charge of representing
● Trained new team members
● (Same company as Mizu)
Lily Sushi/ Hostess
Jan 2024-March 2024
● Hostess/Restocker
● Prepare Togo boxes/bags
● Restock Togo boxes/bags
● Greet Customers
● Seat Customers
● Put in DoorDash and in-person orders
● Restock Drinks
● Check IDs
● Was in charge of representing
● Take Reservations
● Clean Menus
● Fold Menus
● Checkout Togo Orders
● Checkout multi payment dine-in orders
● Sweep Host Area
● Take out trash
● Train new employee
ACCOMPLISHMENT
● I am a self trained hard worker. I trained many and did more than my job titles. In my last workplace there was a language barrier with everyone, but a few hosts, the assistant manager, and boss. Meaning I had to work twice as hard to explain things to the chiefs & servers. It was hard, but I excelled. I am all for work.
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