Customer Service Entry Clerk

Brittiany Thompson

Clinton, IL *****

************@*****.***

+1-217-***-****

Work Experience

Bartender/Server, waitress and cook

Irish circle-Wapella, IL

October 2023 to Present

• Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations

• Efficiently handled cash transactions and accurately processed payments using POS system

• Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs

• Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation

• Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment

Inventory Specialist

Keplr Vision Group-Bloomington, IL

August 2023 to Present

Bartender/Server/Cook

Breakers II-Wapella, IL

February 2023 to Present

State Farm Team Member

State Farm Mutual Automobile Insurance Company-Bloomington, IL June 2022 to February 2023

• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and explaining coverage details

• Maintained up-to-date knowledge of industry regulations and changes in insurance laws affecting coverage requirements or claim procedures

Bank Teller

BAY BANK-Dauphin Island, AL

January 1999 to January 2002

• Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments

• Balanced cash drawer daily with zero discrepancies over XX months

• Assisted in opening new accounts for customers while ensuring compliance with regulatory requirements

• Managed a high volume of customer interactions while maintaining professionalism and courtesy at all times

• Handled confidential customer information securely in accordance with privacy guidelines

• Maintained a clean work area following established cleanliness standards Education

High school diploma

Clinton Community high school-Clinton, IL

1994 to 1998

Skills

• Retail sales

• General ledger reconciliation

• Customer service

• Busser

• Banquet Experience

• Computer skills

• English

• General ledger accounting

• Cooking

• Microsoft Office

• Serving

• Heavy lifting

• Microsoft Word

• Leadership

• Communication skills

• Typing

• Data entry

• Sales

• Restaurant experience

• Cash Handling

• Office management

• Purchasing

• Microsoft Excel

• Banking

• Cleaning Experience

• Accounts receivable

• Cashiering

• Windows

• Clerical experience

• Organizational skills

• Front desk

• Medical office experience

• Bartending

• Accounting

• Time management

• Bookkeeping

• Office experience

• Analysis skills

• Cash register

• Medical records

• Cash handling

• Restaurant Experience

Certifications and Licenses

Food Handler Certification

Driver's License

Bartender License

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