Customer Service Assistant Manager

Johne Hudson

Kansas City, MO

Willing to relocate to: Raymore, MO - Raytown, MO - Grandview, MO

Authorized to work in the US for any employer

Work Experience

Operations Laborer

CENTURION MEDICAL PRODUCTS - MEDLINE-Kansas City, MO June 2025 to Present

Pick assignment daily, ride a double walkie to pick medical equipment orders. Porter

Ground Effects-Missouri

October 2023 to Present

Inspect cars, make sure no damages.

Read Marrone for description model of car. Drive to plant for final parts, Take finished cars to lot so dealership can pick up when cars are completed.

Assistant Manager

Smart Pawn-Kansas City, MO

August 2022 to August 2023

Open store daily, handled all currency. Order/Stock supplies. Organized counter areas. Inventory counts daily. And Audit on e a month. Kept store clean and in order. Assistant Manager

Citi Trends-Kansas City, MO

October 2021 to September 2022

Customer Service and Store Merchandise Manager. Handles customer daily, complaints., layaways and returns. Answer phones. Scan in and separate all freight thats delivered to company. Recovery store daily. Warehouse Worker/Pantry Lead

Metro Lutheran Ministry-Kansas City, MO

October 2018 to August 2021

Answered phones, Enter clients information in.computer, Logged amount allowed. Ordered all food orders, Manage all deliveries to warehouse. Kept inventory. Customer Service to seniors and low income families. Stock shelves as needed. Kept Pantry and warehouse clean and in order

• Managed a group of associates, team members and employees Forklift Operator

Liquid Soap Products-Kansas City, MO

September 2018 to February 2019

Load/Unload trucks daily. Prepared orders for customers. Kept warehouse clean. Document deliveries and stored in proper area.

Operator/Laborer

Harley Daividson-Kansas City, MO

January 2016 to October 2018

Built Console, Prep fuel tank, Oil tanks and prepared keys for bikes. Forklift Operator

1st Choice Courier-Kansas City, MO

June 2013 to November 2016

Load/unloaded trucks daily. Set up line hall. Pay roll, Data entry, POD/COD. Incoming/outgoing calls. Training Instructor

Gates and Sons-Kansas City, MO

August 2008 to May 2009

Trained all new employees, conducted new-hire orientation. Receptionist

C&W Roofing-Kansas City, MO

October 2002 to December 2004

Performed various o"ce functions including routing bid inquiries. Maintenance of materials inventory, monitoring call sheets and answered phones.

Customer Service Representative

May Company-St. Louis, MO

August 2000 to May 2004

Handled customer's complaints, memorized clothing codes to transfer customers to correct departments. Training Instructor

Gates and Sons-Kansas City, MO

September 1996 to June 1998

Education

General Education Diploma in Customer Service

Vatterott College-Berkeley-Saint Ann, MO

August 2004 to June 2005

Basic Education

Skills

• mentor (9 years)

• Assembly (10+ years)

• Order Picker (10+ years)

• Microsoft Word (5 years)

• Management (10+ years)

• Forklift Operator (10+ years) (10+ years)

• Warehouse Distribution Experience (10+ years)

• RF scanner (10+ years)

• building maintenance (Less than 1 year)

• Warehouse (10+ years) (10+ years)

• Warehouse Management (3 years) (7 years)

• Logistics (2 years) (10+ years)

• Load & Unload (10+ years)

• Assistant Manager Experience (5 years)

• forklift (10+ years) (10+ years)

• Materials Handling (10+ years) (10+ years)

• Excel (7 years)

• Double walkie (1 year)

• Packaging (10+ years)

• Order Picking (10+ years)

• Pallet Jack (10+ years) (10+ years)

• shipping (10+ years) (10+ years)

• Merchandising (10+ years)

• Shipping And Receiving (10+ years) (10+ years)

• Freight Experience (10+ years) (10+ years)

• Warehouse Supervisor Experience (5 years)

• Assembly Line (10+ years)

• Inventory Control (6 years) (10+ years)

• Manufacturing (7 years)

Certifications and Licenses

Forklift Certification

October 2012 to Present

Forklift Certified.

Driver's License

January 1994 to Present

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