TENIKA VANCE
Columbus, OH *****
Phone 614-***-****
Email:***********@*****.***
Objective:
To become a key player in the success of your company, and also to attribute my
exceptional Customer Service skills.
Summary of Qualifications
•20 years of customer service experience
•Possess vigor and adaptability
•Superlative communication skills
•Very focused and productive
•Friendly and inviting personality
•Proficient in Microsoft Word & Excel
•10 years data entry experience
Education
Independence High School
August 1997 to August 2001
Columbus, Ohio
Columbus State Community College
Columbus, Ohio
March 2008 to December 2010
Ohio State University
Columbus, Ohio
January 2011 to June 2013
Work Experience
Customer Service Rep- Fiserv Dublin, OH 10/14- 01/25
Was presented the task of data entry on multiple screens, outbound calling,
reviewing sensitive account information, and mailing legal documents.
Office Clerk-Ryder Intergraded Logistics, Grove City, OH 03/2010 – 09/2014
Was presented the task of composing Excel spreadsheets, data entry and filing.
Administrative Assistant-Global Marketing Center, Columbus,OH 05/2006 – 12/2010
Was presented with the task of processing loans for Global Marketing customers,
while answering a multi-line phone, and maintaining the daily clerical responsibilities.