Front Desk Public Relations
Resume:
Tafadzwa Larry Mahachi
Harare
Born 11 June 1980, Male and Married
Mobile: +263-***-******
Cabin Crew – PROFILE
An innovative person who is able to apply judgement, initiative and lateral thought in problem solving.
Capable of delivering results under pressure.
Performs duties with accuracy, commitment and dedication, can manage time and resources effectively.
Has a positive and professional attitude with effective skills in handling passengers
.
An achiever who wishes to broaden his skills base and enhance his capability to add value to any organisation.
Ability to plan and manage cabin work strategically, paying attention to detail.
An excellent communicator, good public relations and leadership skills.
Can easily adapt to situations, and is capable of planning and working under pressure.
Has first class analytical and problem solving skills with a dedication to the maintenance of high standards in flight.
Areas of Expertise
Public Relations
Complaint Handling and Customer Care
Crew Resources Management
Customer Relationship Management
Cabin Safety Procedures
In Flight Emergency Procedures
Professional and Academic Development
1.Higher Certificate In Marketing-Institute Of Marketing Management (South Africa)
2.‘O’ levels and ‘A’ levels Prince Edward High School (Harare,Zimbabwe)
3.Diploma in Caregiving (Alison)
4.CPR,AED and FIRST AID (Alison)
5.Certificate In Back Care and Manual Handling Theory (Alison)
6.Certificate In Coronvirus (Airport College.com)
PROFESSIONAL EXPERIENCE
Air Zimbabwe (PVT) Ltd currently
Senior Flight Attendant
Care and Safety Of Passengers.
Conducting on board service efficiently and effectively.
Handling customer complaints
Ensuring that passengers comply with regulations on board all flights.
Carrying out passenger pre-flight safety briefing.
Representing the company at Trade Shows and administrative duties as assigned.
Handling in-flight Emergency Care and First Aid.
Compiling in flight reports and logging all defects in the cabin log book.
Referees
Mr Mashingaidze
Acting Manager Flight Operations
Air Zimbabwe
*************@***********.****
Mr Benhura
Acting Manager Human Resources
Air Zimbabwe
********@***********.****
Mr Nare
Supervisor Engineering
Air Zimbabwe
*****@***********.****
Contact this candidate