Customer Service Purchasing Assistant

Alexandra Pewnew

**** * ******** **

Glendale, AZ 85306

Phone: 623-***-****

********@*****.***

Career Overview

Highly enthusiastic customer service professional with 25 years client interface experience

Experience

Painted Rock Academy October 2023 - Present

School Secretary

•Prepare and type all correspondence, reports, notices, memos

•Assist students, teachers and parents as needed

•Back-up to the receptionist, purchasing assistant, and nurse

•Maintain calendar for principal, school annual calendar, school functions & staff meetings

•Maintain all correspondence for Parent Alert System

•Coordinate Field trips and monetary transactions

•Coordinate monthly Fire Alarm

Purchasing Assistant

•Provide clerical support to office staff and administrators

•Prepare purchase orders and monitors open requisitions

•Maintain inventory for supplies and textbooks

•Research prices and quality of items to be purchased, ensure the school spends funds wisely

•Ensure that purchases are properly approved

Hospice Care - Work from Home October 2021 - March 2022

•Home care for parents

TriWest Healthcare Alliance August 2019 - March 2021

Patient Service Representative

•Manage authorization for medical service – Manage on average 20-30 authorizations

•Schedule of Medical appointments

•Review orders/referrals from Veteran Affairs

•Cross trained to handle Inbound/Outbound calls – an average of 40-50 calls daily

•Manage VA portal, assisting VA with Veteran Care

Provider Data Entry

•Updating State and DEA licenses

•Updating reimbursement types

•Validating addresses

•Checking Medicare Status

•Updating (NPI2) National Providers IDs

Hunter Guardrail & Fence, Inc Sept 2018 – April 2019

Administrative Assistant

•Specialize in payroll

•Assist office manager with daily tasks

•Assist superintendent with Purchase Orders, change orders, & contract files

•Update & maintain employee files

•Assisted general administrative tasks

Equity Residential Dec 2017 – Sept 2018

Leasing Consultant

•Inbound call center assisting customers find an apartment home, via phone & email

•Placing service request

•Answering questions regarding availability, price, options, amenities and locations

•Providing or redirecting customers looking for low-income housing

Education:

Fire Science – Phoenix College – 1994

General Studies – South Mountain Community College – 1993

High School Diploma - General Studies – Camelback High School – 1988-1992

Skills:

10 key by touch, call center, cash handling, detailed oriented, multi-taker, professional and friendly, creative problem solver, MAC, MS Excel, MS Outlook, MS Word, Publisher

References:

Name: Anastacia Scrip Name: Jenean McCarthy

Title: 5th Grade Teacher Title: Bill Review Analyst

Employer: Painted Rock Academy Employer: Valenz

Phone: 602-***-**** Phone: 602-***-****

Name: Kristina Kilen, friend Name: Katarina Scrip

Title: Intake Specialist Title: Pre-K Teacher

Employer: Friedl Richardson Trial Lawyers Employer: Basis Elementary School

Phone: 623-***-**** Phone: 602-***-****

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