Customer Service Work-From-Home

Virginia Lopez - Cover Letter

Virginia Lopez

Lubbock, TX 79416

*************@*****.*** 806-***-****

Bilingual: English & Spanish

**/***/****

Dear Hiring Manager,

I’m writing to express my interest in a full-time, work-from-home customer service position. With years of experience providing compassionate support—in both technical and caregiving environments—and as a bilingual communicator fluent in English and Spanish, I bring a unique combination of patience, professionalism, and people-first focus to every interaction.

Most recently, I dedicated time to caring for my grandchildren full-time after the loss of my father in early 2022. That time reinforced the same qualities that made me a trusted Advanced Tech Support agent at AT&T and a dependable caregiver for seniors: empathy, adaptability, and a commitment to showing up fully for those who rely on me.

Whether resolving issues on the first call or offering a calm voice in tough situations, I pride myself on treating every customer with dignity and clarity. I’m tech-savvy, detail-oriented, and thrive independently in remote environments.

I would be honored to contribute my energy and experience to a company that values service and connection. Thank you for considering my application. I look forward to the opportunity to speak with you.

Warm regards,

Virginia Lopez

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