Front Desk Customer Service
Resume:
TATENDA MASARA
@
O
**********@*****.***,
3377B, Murisa Park
2016
2018
August
now
OBJECTIVE
Self motivated individual seeking a receptionist position where I can use my communication skills and learning abilities. Eager to interact with clients and visitorsin professional setting, I am committed to contributing to a positive and welcoming environment. Excited about the opportunity to grow and learn within a dynamic organization, I aim to kick-start my career by providing exceptional service and support to both clients and team members
PERSONAL DETAILS
Date of Birth : 01/04/00
Marital Status : Single
Nationality : Zimbabwean
LANGUAGES
English
Shona
INTERESTS
Singing, Travelling, watching television and reading stories EDUCATION
All Souls Mission High School (2013-2016)
O-level
10 subjects
Mt Selinda (2017-2018)
A level
3 A level passes
EXPERIENCE
Expedite DNA Zimbabwe
DNA Consultant
. Greeting and welcoming visitors
. Consulting clients on the best tests to be done, assisting in signing of consent forms
. Mananging calls and messages on whatsapp, facebook, email, google my business
. Scheduling and booking appointments for the clients
. Remainding and making follow ups on booked clients Managing office supplies, performing clering tasks like filing, photocopying
. Providing Instructions, kits and clear guidelines on how to collect samples
. Ensured proper handling of samples
Assisting in result presentation and counselling
. Facilitating in addressing client questions and concerns maintaining client's privacy and confidentiality
. Managed all financial transactions, recording income and expensiture, balancing books of accounts
. Maintaining accurate and up to date finacial records ensuring intergrity of all financial data
February
2022 - July
2022
Samrey College
Teacher
Lesson planning.
Adminstrative roles such as welcoming visitors and enrolling students. Assessing student progress
Professional development of colleagues and parents ACHIEVEMENTS & AWARDS
Was able to introduce new effective method of advertising theough making of posters using canva. Facilitated the introduction of new reliable system on the company of using POS machine which helps in writing of reports REFERENCE
Marvelous Mzilikazi - Expedite DNA Zimbabwe
Administrator
Dakarai Chaita - Agricura
Manager
Personal attributes and abilities
Computer literacy
1.Microsoft office (Excel, Word, PowerPoint)
2. R software
.Pro-active individual who can work under no or minimum supervision
. Strong organizational and planning skills
. Flexible
. Excellent interpersonal skills
. Result oriented
. Honesty and professionalism
Contact this candidate