Customer Service Flower Mound
Resume:
Alex
McCullough
Alex Mcullough
Flower Mound, TX 75022
*********.**********@*******.***
- Skills: Strong communication and customer service abilities; highly organized with excellent time management; proven teamwork and adaptability; proficient in camera work; adept at remaining calm under pressure; leadership
Gaylord Texan / Supervisor
November 2024 - January 2025 - Grapevine, Tx
●Supervision and Operations Management: Oversaw daily operations and team performance, ensuring smooth workflow and adherence to company standards. Maintained comprehensive knowledge of all roles, including photography, sales, packaging, and cashier duties.
●Team Leadership and Coordination: Provided guidance and support to employees, ensuring tasks were completed efficiently and effectively. Monitored staff performance and addressed any issues promptly to maintain productivity and service quality.
●Multitasking and Flexibility: Adapted to various roles as needed, from taking and selling photographs to packaging and cashiering, demonstrating versatility and a proactive approach to fulfilling operational needs
Gaylord Texan / Salesman
October 2023 - January 2024 - Grapevine, Tx
●Salesmanship: Actively engaged with customers to promote and sell photographs, utilizing persuasive communication skills and a friendly demeanor to achieve sales targets.
●Photography: Captured high-quality photographs of clients, ensuring excellent composition and lighting to meet customer satisfaction and enhance the overall sales experience.
Palio's Pizza / Cashier
October 2020 - May 2022 - Flower Mound, TX
● Customer Service and Order Management: Efficiently took customer orders, ensuring accuracy and providing friendly service, while managing transactions and handling cash and card payments.
●Food Preparation: Skillfully prepared salads and sandwiches, ensuring high-quality and consistency, while also cutting pizzas and assembling orders to meet customer specifications.
●Table Maintenance and Service: Maintained cleanliness and organization of dining areas by cleaning tables and promptly addressing spills, while also delivering food orders to customers' tables to enhance their dining experience.
Palio’s Pizza / Delivery Driver
May 2022 - May 2024 - Flower Mound, Tx
●Dish Cleaning: Efficiently sanitized and cleaned dishes, utensils, and kitchen equipment, ensuring a hygienic and organized workspace in compliance with health and safety standards.
●Box Folding: Expertly assembled and folded pizza boxes, maintaining a steady supply to meet high demand during peak hours and contributing to smooth and efficient operations.
●Pizza Delivery: Delivered pizzas and other menu items promptly and courteously to customers' homes, ensuring accurate orders and exceptional customer service, while maintaining a professional demeanor and adhering to traffic regulations.
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Education
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Flower Mound High School / High School Dimploma
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