Claire Liggett
Sanford, NC
**************@*****.***
OBJECTIVE: Results-driven Supply Chain analyst with experience in logistics and inventory management, seeking a challenging role to optimize supply chain operations and reduce costs while maintaining high levels of customer satisfaction.
SKILLS & COMPETENCIES:
Inventory Management Supplier Relationship Management Demand Planning and Forecasting Process Improvement Supply Chain Proficiency (e.g., ERP, SAP) Data Analysis and Interpretation Project Management Negotiation Skills
Risk Management Change Mgmt.
Problem-Solving Skills Time Mgmt. and Prioritization Logistics and Transportation Optimization Stakeholder Collaboration and Communication Environmental Sustainability in Supply Chain
PROFESSIONAL EXPERIENCE:
COTY – Material Supply Planner, Sanford, NC May 2022 – current Optimize execution of the supply chain balancing inventory, supplier orders and schedule demand to ensure timelines in meeting production commitments (SAP). Represent Supply Chain as part of the New Product Development (NPD) team such as Site Initiative Leaders, Marketing, and suppliers to meet new launch commitments. Managed international shipping operations, coordinating with overseas suppliers for both ocean and air freight to ensure timely delivery, and compliance with import/export regulations. Responsible for New Component Phase in /Phase out buy strategies. Review and update safety stock as necessary to monitor inventory levels. Track materials from purchase to delivery and release. Assist with AP/PO invoice issues as needed BOEING COMPANY – Asset Manager (Tukwila, WA) August 2021-March 2022 Respond to customer inquiries and coordinate delivery problem resolution. Enter and track customer aircraft spares, repairs, modifications, and retrofits orders supporting the Indian Navy ensuring proper setup of customs international paperwork ensuring a smooth transition getting parts through international customs without any delays or financial penalties (ERP). Work with engineering, program management and field support team focal in order to validate customer requirements relative to aircraft configuration. BOEING COMPANY- Supply Chain Management Analyst (Auburn, WA) July 2018 - July 2021 Coordinated with company customer support representatives, contract administration, purchasing, engineering, quality assurance, traffic, warehousing, suppliers and customers. Incorporates Bills of Material (BOM) and schedules into a production plan (ERP). Releases and maintains orders, as necessary due to inventory adjustments, scraps, lost parts etc. Documents and resolves order delinquencies. Reports schedule adherence issues. Applies developed solutions to inventory plans. Creates schedules for products and services. Coordinates and supports process improvement BOEING COMPANY - Procurement Agent (Everett, WA) October 2016 – July 2018 Manage Triumph Composite Systems
(TCS) SOW for sustaining programs. Engage stakeholders to ensure that program, customer, product and in-service strategies are integrated into production while minimizing disruptions in the supply chain. Optimize execution of the supply chain balancing inventory, supply orders and schedule demand. Manage supplier/subcontractor performance and relationship to ensure delivery, quality, financial stability and in-service performance. Conduct risk, issues and opportunities management. Manage supply and demand, schedules, supplier quality, delivery and financial performance.
BOEING COMPANY - 787-10 Program Liaison (Seattle, WA) December 2015 – October 2016 Work with 787-10 Flight Test engineering, Design Build integration team and the suppliers to ensure all flight test kits will arrive at our supplier sites on time for a successful build integration of the 787-10. Coordinates and schedules on time delivery of complex parts, commodities following established procedures. Reconciles discrepancies in information to mitigate or minimize disruptions in the supply chain. Maintain and updates information systems that distribute materials management information to required recipients. Coordinates the flow of materials management related information between and among internal and external recipients. Interpret information to identify problems and supply chain trends or patterns. Coordinates with required organizations to resolve problems affecting the supply chain. BOEING COMPANY - 787 Procurement Agent (Auburn, WA) February 2015 – December 2015 Manage AIM Aerospace SOW for 787 Provide oversight on progress to plan on key project milestones including schedules, supplier quality and delivery performance. Consults with external customers to resolve supplier performance issues. Provides visibility to key stakeholders, including 787program and Supplier Management Leadership. Work with suppliers and stakeholders in the development of risk, issue and opportunities. Communicates across functions and programs to manage risks, issues and opportunities. Ensures compliance with company procedures and regulatory requirements. BOEING COMPANY - 737NG/MAX FHI Procurement Agent (Everett, WA) October 2013 –February 2015 Manage supplier Statement of Work (SOW) ensuring rate increase capacity for 737 program. Maintain status of programs, customer and supplier commitments mitigating risk and compliance. Set up of team meetings, agendas, offsite logistics, Business Performance Reviews (BPR) coordination. Ensures follow up action for issue resolution. Implemented value engineering project resulting in hundreds of dollars per ship set savings for both supplier and Boeing. Program manage the new airplane SOW with the highest volume of change on the empennage monitoring configuration change and control. Track performance to plan for schedule maintaining on time delivery and budget. Monitors and tracks execution of the plan and communicates status to all participants minimizing risk. Supports Capacity Studies (Rate) and Derivative airplane planning (Scenarios).
BOEING COMPANY - 767-2C MHI Procurement Agent (Mukilteo, WA) August 2012-October 2013 Teamed with engineering, fabrication and assembly at multiple supplier locations. Administered successful Freight on board recovery schedule, necessary due to late engineering releases tracking performance to plan minimizing risk. Monitored and track execution of the plan and communicated status to all participants. Established strong supplier relationships thru international travel, weekly telecoms and in-person meetings in Japan and Everett. Program managed the largest structures SOW on the airframe with highest volume of change, monitoring configuration change and control minimizing risk. Program Review co-leader for recovery meetings and Program management reviews at supplier site. ADDITIONAL PROFESSIONAL EXPERIENCE:
SANMAR - Customer Services Representative for Apparel Preston, WA PANASONIC AVIONICS CORP (Distributor) - Program Administrator Bothell, WA, NABTESCO AEROSPACE - Product Support Redmond, WA, Administrator for Commercial Aerospace Company
EDUCATION:
First Responder at Coty, 2023-current
University of Phoenix - Bachelor of Science in Business Management American Fitness Association of America (AFAA) 2011 Group Exercise Instructor 2011
CPR/AED Certified/First Aid CERT (Community Emergency Response Team 2004) VOLUNTEER:
Northwest Harvest, 2019-2020