Test Engineer Software

MADHUMATHI BALAKRISHNAN

Coimbatore-******, Tamilnadu

Contact: +91 – 814-***-****; Email: ***********************@*****.*** SOFTWARE TEST ENGINEER PROFESSIONAL

Seeking IT Software - level assignments across the industry PROFILE

Senior Test Engineer over 6 years of Software Testing experience in all phases of testing including test planning, test execution and test closure with a history of developing software test plans and strategies to ensure high-quality and efficient product releases.

Proficient in manual testing, functional testing, regression testing, bug tracking, API and test plan creation.

My expertise lies in Telecom Billing systems such as SingleView CB.

I also have a year of experience in Automation Testing. PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

CSG Systems International June 2022 – AUG 2024

TEST ENGINEER - BANGALORE

Analyzing the Business Requirements reports, Perform Test planning and Test execution..

Improved bug tracking process using JIRA, ensured 100% accuracy of test cases, reducing bugs by 90%.

Proven expertise in API testing using Soap UI, Postman tools and firsthand experience in Telecom billing systems such as SingleView CB.

Knowledge in WINSCP and Putty Application for network files manager, and basic SQL Database Query writing.

Participating in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from a QA perspective throughout the project life cycle.

Managing bug tracking systems, ensuring timely resolution of reported issues, and maintaining clear communication.

Collaborated with software developers to refine system design and resolve issues, resulting in 25% fewer customer-reported defects post-launch.

Under minimum or no supervision, carries out procedures and tests to ensure that information systems and services meet standards and end-user.

Created and maintained detailed system and User documentation.

Managed multiple CR’s project of varying lengths and complexity. INFOSYS IT LIMITED OCT 2018 – June 2022

SENIOR TESTING EXECUTIVE – CHENNAI

Expertise in various Software testing types including Web application, Regression, Progression and UAT Testing.

Analysis of test requirements, Perform test planning and execution.

Documented, tracked and retested system defect.

Tracking defects using bug tracking systems such as JIRA and HP-ALM. Knowledge of SQL database management system.

Participated in review meetings of requirements and design documents.

Delivered projects on time in good quality, handling client calls with confidence.

Ensured 100% accuracy of test cases, reducing bugs by 70%.

Basic Hands-on experience in executing Test scripts in Automation using Eclipse IDE tool with Selenium.

Executed 2000+ test cases with 99% of bug free application on every iteration.

Displayed leadership by mentoring 4 junior testers.

Knowledge of SQL Database management system.

ACHIEVEMENTS & RECOGNITIONS

Provided with “Outstanding” rating for good performance within the team and supporting the team in various aspects.

Received “Appreciation” through mail from client for active participation in scrum activities. EDUCATIONAL CREDENTIALS

BACHELOR OF SCIENCE, SOFTWARE SYSTEMS 2018 Bharathiar University HIGHER SECONDARY 2015, COIMBATORE

TECHNICAL SKILLS

Automation Testing Tool – Selenium

Test Management Tool - Atlassian JIRA

API Testing Tools - POSTMAN, SOAP UI

Database – Oracle SQL

Billing Systems - SingleView Client Billing CRM

Date of Birth: May 16th, 1998

Languages Known: English, Tamil

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