Senior Director Software Development

Manjunath Krishnaiah 945-***-**** (M) Dallas, TX *******.*****@*****.*** linkedin.com/in/pkmanju/

CTO CISO CEO VP - Digital & ERP Transformation

Exceptional management professional with trailblazing career showcasing robust leadership and practical engineering expertise. Consistently focused on achieving bottom-line results through formulation and execution of advanced technology, innovative processes, and diverse business solutions. Holds an impressive track record of delivering large-scale, mission-critical projects on time and within budget. Experienced in all phases of Software development lifecycle.

Key highlights include:

27+ years’ success in leadership roles spanning Digital & ERP Transformation, Data Engineering & Data Science, Technology & Product Management, Software Development, and Globally Distributed Organization Management.

Extensive experience delivering software & digital products, agile transformation, building global cross-functional teams, and achieving cost, quality, and delivery goals for revenue growth and customer satisfaction. Goal-focused, highly motivated, drive high-level objectives, and lead complex projects with fluid team sizes.

Developed strategy for cloud migration of existing IT infrastructure (including developer workspaces), deployment of internal and external facing apps on to Amazon (AWS) cloud. Hosted multi-faceted micro services on a micro service container (SpringBoot, SpringConfig, Eureka, Consul and Zuul) using Docker and AWS Lambda Services.

Expertise in Data warehousing technologies like Teradata and migration from Teradata to Snowflake. Architected DataMart and DataLakes solutions leveraging Snow pipes to integrate with snowflake and ERPs.

Vast experience and knowledge on AWS and Azure cloud in building Digital platform using OSISoft, SnapLogic, Mulesoft, Databricks, AWS Kinesis & Glue, Azure Data Factory, Informatica Cloud, SQL, Python/PySpark, Jupyter Notebooks, Smart Signal, GraphQL, APIGEE, Spark, HBase, Storm, Azure IoT Hub, AWS IoT Core, Event Hubs, ESB, VPC, EMR, Hadoop, DataBricks, Redis Cache, Kinesis firehose, Kinesis stream, CloudWatch, Cloud trail, cloud x-rays, Data Entitlements, CosmosDB, DynamoDB, Lambda, QLDB, Blockchain, Kafka, Streaming analytics, Payment Gateway integration PCI-DSS with Visa, Mastercard APIs.

Comprehensive knowledge on IAM/PAM/SSO, Telematics, Internet of Things (IoT), Over the Air (OTA, FOTA), Vordel, WebLogic server, Oracle/RAC DB, Oracle Fusion, MFT, JEE, JAVA, JConsole, JRockit Mission Control and flight recorder for Java Profiling. Proficient in JBoss, Glassfish, WebSphere, and Sybase app Server.

Developed various applications using Agile practice by using Snowflake, Teradata, Informatica, Timeseries database, Oracle, RAC, Sybase, DB2, and SQL Server on WebLogic and Oracle Identity Access Manager (OIM), ForgeRock IDM. Conducted SCRUM meetings and acted as SCRUM Master, tracked issues, project progress using JIRA, AgileCraft.

Experienced in programming languages, multi-platform development, Web development, and various frameworks like OSGI, spring and Struts. Experienced in DevOps (CI/CD) with Jenkins, Puppet, flyway, Ansible, Docker, Kubernetes etc.

PROFESSIONAL EXPERIENCE

Empower Pharmacy, Houston, TX Sept 2024 – Current

Chief Technology Officer (CTO) & Sr. Vice President

●As a CTO, Manages the technology capability across the entire organization including Application Development, IT Security, Business Intelligence and Data Analytics, Project Management, IT Operations, and Infrastructure.

●Lead Digital & ERP transformation to enable business’s growth for next 3 to 5 years.

●Implementing multiple enterprise technologies and solutions to include Oracle HCM, Dynamics 365 ERP, Salesforce, and a Pharmacy Management System.

●Implements Agile Frameworks across Development Teams, promoting speed, flexibility, and customer focus.

●Engage with Regulatory and Compliance teams to ensure that technology solutions meet legal and compliance standards.

●Defines, creates, and innovates the systems architecture by understanding every aspect of the technology infrastructure.

●Works closely with stakeholders to support the business requirements across innovation, change operations, and sales.

●Owns budgets, forecasts, and performance metrics, ensuring optimal return on investment and profitability.

●Drives Customer-Centric Innovation, aligned with the company’s vision of expanding access of quality, affordable medication.

●Develops an operating model based off the assessment to ensure the overall design of the organization’s IT function is operating at its highest capabilities. Defines the technology strategy in alignment with company’s growth and objectives.

●Establish business continuity and disaster recovery plan to minimize business disruption.

●Creates, designs, and implements the company’s overall interaction model and the IT service delivery catalog by managing who will deliver the insource, outsource, and co-source.

●Influences the areas of primary investment, including M&A strategies and inspires the development of systems and services to enhance our competitive advantage.

●Provides product and technical leadership based on the company’s capabilities, strategic initiatives, and market insight.

●Builds and deploys enterprise-scale AI applications by taking a rigorous and systematic approach that will help ensure efficient and effective processes that deliver significant measurable business impact and economic value.

●Deploying GenAI for everyday task productivity, with secure internal GenAI tools and leveraging 3rd party solutions (e.g., MS Copilot, ChatGPT enterprise)

●Reshaping key processes for efficiency and effectiveness with Gen AI ‘Knowledge Finders’ (RAG systems) and GenAI ‘Virtual Assistants/Advisors’ (Agentic AI)

●Inventing new experiences, offerings, and business models powered by AI while managing risk through a strong Responsible AI framework.

●Build digital, data analytics, and AI fluency across the enterprise with comprehensive education, communication, and engagement strategies.

●Foster continuous exploration and learning to accelerate digital innovation, matching key business priorities to the best feasible and viable emerging technologies.

●Cultivates a culture of continuous learning and adaptability among team members to keep up with technological changes.

●Recruits and builds new development teams, ensuring that they are funded, resourced, and enabled while bringing these innovative technologies to life.

●Develops and executes the company’s technology strategy and roadmap in line with the business objectives and market opportunities and toward competitive advantage.

●Establishes and maintains high standards of quality, reliability, security, and scalability for technology platforms.

●Develops performance KPIs and dashboards that provide real-time insights into the technology landscape.

●Maintains a strategic position to lead digital change and drive strategy by leading to the company’s digital business strategy and vision.

●Leads Change Management to prepare the organization for rapid scaling, involving processes, people, and systems.

●Identifies market and product trends as well as new technologies to monitor and possibly incorporate.

●Experience with GxP Regulated env, experience in working within the framework of 21 CFR Part 11, SDLC, GAMP, ICH.

●Oversees Cybersecurity Initiatives to protect customer data and ensure business continuity.

ValleySpring IT & Management Consulting LLC Sept 2022 – till date

CEO & Founder

●Founded ValleySpring, a dynamic firm specializing in IT and Management Consulting. Our mission is to empower organizations to streamline their technology and business processes for Digital & ERP transformation. Our team of IT consultants tackle technology-related challenges head-on, offering services such as system assessment, technology evaluation (including AWS, Azure, Adobe Martech, SAP, Oracle ERP), implementation, cybersecurity, and data analytics.

●Committed to helping businesses adopt and manage efficient software solutions, optimize processes, and bolster security. Select and direct top management consultants who offer strategic insights to enhance overall organizational performance. We delve into the heart of business operations, propose process improvements, and provide support with change management.

●Ensure IT and management consultants are pivotal in assisting businesses to reach their objectives and maintain a competitive edge in rapidly evolving market. Our expertise spans Federal, State, and Local entities, as well as large manufacturing organizations.

●Craft business model around core services, plus tailored solutions to meet unique business needs. We understand that every organization is different and strive to provide personalized strategies that align with our client’s specific goals and industry requirements. Key services include operational efficiency, business excellence, costs reduction, enhancing customer satisfaction and helping clients navigate the complexities of today’s digital landscape to drive business forward.

●Delivered solutions to major companies for Sherwin-Williams, Randstad Digital, etc.

●Builds and deploys enterprise-scale AI applications by taking a rigorous and systematic approach that will help ensure efficient and effective processes that deliver significant measurable business impact and economic value.

●Deploying GenAI for everyday task productivity, with secure internal GenAI tools and leveraging 3rd party solutions (e.g., MS Copilot, ChatGPT enterprise)

Sherwin-Williams Sept 2022 – Aug 2024

VP, Digital & ERP Transformation

●Reported to the CD&TO, as the Digital & ERP Transformation executive, attained strategic goals by managing, directing, and supporting multiple development teams.

●Transformation of manufacturing factory systems, Global ERP Systems, enterprise architecture, Digital Integration, DevOps, performance engineering, QA, and technical product management.

●Developed Composable ERP strategy to align digital transformation with ERP transformation. Accountable for digital transformation and developing digital solutions to address critical business problems.

●Developed a plan to modernize Sherwin’s global ERP implementations by using Oracle ERP, Oracle OCI, OIC, Oracle HCM, blue Yonder, Siemens MES, Manhattan Warehouse Systems, Oracle TMS, Microsoft Dynamics 365.

●In collaboration with business leaders, developed a global design and execution plan of Oracle, Blue Yonder Applications, Asset Management, Master Data Management, and Business Intelligence-Analytics.

●Developed Governance portal to manage AuthN, AuthZ, Access request management, workflow and approval management, Web Access SSO, cloud, mobile, and federated SSO, risk-based adaptive access, API security, Active Directory, virtual directory services, vaulting solutions, IAM synchronization, Graph data services, access certification, role governance and data mining, and ERP security.

●Developed IAM/PAM Solution to support Authentication, Authorization (Data entitlements, ACLs), SSO, MFA, SAML, OAuth by integrating with CyberArk, SailPoint, Active Directory, Azure AD, ENTRA, SAP CDC and Azure B2C.

●Successfully implemented Data Integration tools, such as SnapLogic, Mulesoft, Databricks, AWS Kinesis & Glue, Azure Data Factory, Informatica Cloud, SQL, Python/PySpark, Jupyter Notebooks and similar technologies.

●Evaluated multiple industry leading MES solutions to modernize Sherwin’s factory manufacturing processes and its integration with factory control systems like SCADA, IGNITION.

●Drove adoption of Business intelligence (Tableau, PowerBI, Grafana) tools and integration with Snowflake for business consumption. Delivered migration from Netezza DW into Snowflake to meet Reporting and analytics needs.

●Delivered setting up Enterprise Architecture organization and defining EA governance, best practices. Established guidelines, architecture principles and governance for the enterprise's architecture.

●Delivered strategy and execution plan for re-platforming of legacy apps (best of breed solutions) and other customer- facing Colors platform, formula creation platform etc. in alignment with Composable ERP Strategy

●Developed IIoT (MQTT, OPC-UA, AMQP) solutions, embedded solutions for our mixers, Blenders, SpectroPhotoMeters, Dispensers, and modernizing factory systems.

●Improved factory automation and modernization by using IGNITION SCADA systems and integration with MQTT broker, Azure Event Grid, IoT Hub for feeding the data into Watson Historian

●Accountable for CloudOps, SRE, DevOps capabilities, Observability by leveraging DevOps tools (Jenkins, Chef, Puppet, JIRA, Bamboo, etc.). Developed CloudOps & DevOps strategy to automate operations by leveraging IaC, Terraform.

●Developed digital integration layer comprising various design patterns such as Domain Driven Design, CQRS, Event Sourcing and Event Driven Architecture to accelerate digital & ERP transformation.

●Reshaping key processes for efficiency and effectiveness with Gen AI ‘Knowledge Finders’ (RAG systems) and GenAI ‘Virtual Assistants/Advisors’ (Agentic AI)

●Inventing new experiences, offerings, and business models powered by AI while managing risk through a strong Responsible AI framework.

●Build digital, data analytics, and AI fluency across the enterprise with comprehensive education, communication, and engagement strategies.

Caterpillar Oct 2017 – Aug 2022

Senior Director & Head of App Development

Held multiple leadership roles most notably serving as Division Senior Leader reporting to Chief Digital Officer (CDO) at CAT’s Digital division, accountable for a large portfolio of Digital solutions/projects that support Caterpillar’s Digital transformation to enable machine, parts, and services sales.

●Managed team of 7+ line Managers, 650+ Cat FTE, and 550 contingent resources worldwide (between US, India, Australia, Sweden, and China) to develop the Cat Digital Platform and applications that connects to Millions of Caterpillar machines, Caterpillar dealers, and customers across the world.

●Managed a portfolio (50+) of customer- and dealer-facing applications that was built on the Digital Platform.

●Developed Enterprise Data Strategy to standardize different data types coming from different data sources. Created a long-term data strategy by establishing Data Engineering, Data Science, and Advanced Analytics (AI/ML) teams.

●Developed Cat Digital Platform, DataLakes, DataMart, eCommerce Solution, Fleet Management solution, Condition Monitoring applications, Predictive analytics, and embedded solutions to support autonomous machines and Battery-Operated Cat machines.

●Integrated Dealer ERP (DBS, Oracle, SAP, Siemens MES, Manhattan warehouse management systems) and Cat’s factory systems to ingest ERP data into Digital Platform. Developed order management and machine configuration systems using SAP Hybris.

●Strong experience managing System Integrators (SI) for Global ERP implementation and Integration efforts.

●Delivered IAM Solutions (AuthZ, AuthN, SSO) by integrating with Azure B2C, Payment Card integration (PCI) for Caterpillar’s Web and Mobile based eCommerce applications. This PCI gateway works with Cat Credit Card and all leading credit card (Visa, CyberSource, Master Card) vendors.

●Led multiple Mergers & Acquisitions (M&A) of Digital solution providers for Cat Digital to enable solutions for our construction and mining customers.

●Collaborated with cross-functional and BU’s management teams on strategic projects, bringing timely and useful insight and analytical support. Provided thought leadership for building Cloud COE.

●Influenced adoption of cloud and application patterns to increase time to market, stability, scalability, and security. Drove cloud adoption strategy across various BUs and enabled integration patterns to integrate with Digital platform.

●Partnered with senior leadership (Executive office, Group President) in defining the roadmap for Cat Digital division. Built a business case by performing financial analysis on the feasibility of the project, technology, & resource planning.

Senior Director & Chief Security Officer (2020-2021)

●Headed DevSecOps, implementing enterprise security directives across all Cat Digital solutions. This included implementing SAST, DAST, SCA(PRISMA), WAF, penetration testing, vulnerability scans across Cat Digital solutions.

●Reported to Cat Digital Officer (CDO) by collaborating with Enterprise CISO, BU Security Officers, and Business Risk Management to implement security risk management practices, Enterprise security directives, and tools.

●Managed a team of 6 directors and an org of 150+ engineers, analysts, and security architects to manage the following

oConnected Asset and Application Security Engineering

oOn-prem and Cloud-hosted Security Engineering

oGlobal Cybersecurity Advisory Services

oImplementation of Customer Privacy regulations (CCPA, GDPR, EUGDPR) and industry changes (Log4J remediation, iOS14, cookie deprecation)

oCreated strategy for Threat Modeling and Bug bounty program.

●Developed and maintained enterprise security policy directives aligned to ISO 27000 control statements.

●Developed and maintained a responsive and effective Computer Security Incident Response Team (CSIRT)

●Developed and implemented IAM and PAM best practices, frameworks, standards, and regulations, such as ISO 27001, NIST, COBIT, PCI-DSS, SOX, GDPR.

●Hands-on experience with IAM and PAM tools and technologies, such as SailPoint, CyberArk, Active Directory, Azure AD, SSO, MFA, SAML, OAuth, LDAP.

Senior Director & Chief Architect (2017-2021)

●Led enterprise architecture for Digital Transformation to ingest telemetry/IoT data, dealer data, and enterprise data by establishing IoT connectivity to all Cat's machines, ETL to Dealers (180 dealers worldwide), and global customers.

●Managed a team of 45+ Enterprise Architects, worked with CDO to define and lead multi-year Architectural Strategy and ensure alignment with overall enterprise business goals.

●Developed strategic roadmaps to maximize the impact of technology across the enterprise, by defining how technology will shape the company’s overall strategy, governance, and structure.

●Translated business requirements into conceptual, logical, and physical data models in support of the Cat Digital Platform. Developed patterns for AWS and Azure cloud to build Digital Platform.

●Developed architecture blueprint for Big Data transformation, data governance, and data analytics to modernize data platform and visualization of data by partnering with business & product management.

●Managed platform architecture team to deliver services like SOS, Geofence, Geospatial, speed alerts, notification, site solution, Autonomy & Automation machine solution, and support for mobile app development.

Sirius XM Radio April 2015 – Sept 2017

Senior Director

●Accountable for Software/application Architecture, Systems Architecture, and Security Architecture along with its governance for the SiriusXM Connected Vehicle (CV) business unit.

●Partnered with the Senior Leadership (CIO, CISO, Sr. VP) team to translate business needs into meaningful technical requirements which aligned with overall company’s future strategy, focusing on technology roadmap, budgeting, and capacity planning.

●Designed/Architected Telematics platform (Service Delivery Platform SDP) which enabled communication between TCU/Head Units (HU) in cars via telecom provider’s network for remote service execution and with M2M Services.

●Strategized migration of On-Prem Telematics platform to Amazon/Azure cloud. Developed Architecture for hosting Internet of Things (IoT) applications on Amazon Web Services (AWS) cloud by analyzing complex business and technical requirements as well as future trends. Extensive experience on Amazon DynamoDB, S3, EC2, CloudFront, CloudTrail, CloudWatch, Kinesis, Kinesis Stream, Lambda. Kafka, Streaming analytics

●Architected and managed CloudOps, DevOps (CI/CD) for migrating On-Prem infrastructure by using Docker & Kubernetes service and Amazon Lambda services for successful deployment on cloud. Established CI/CD process for build automation, deployment automation, unit test automation on Jenkins platform.

●Work closely with OEMs like Toyota, Honda, FCA, Acura, BMW, and Infiniti/Nissan for designing and architecting B2B APIs for Web, Mobile, and Telematics platform. Architected “Over the Air” (OTA) application to update firmware (FOTA – Firmware over the Air) and application (Application over the air AOTA) on vehicles. Designed SOA micro services for OTA solution to deploy AWS cloud using SpringConfig, Eureka (Service discovery), Zuul.

●Established and Chaired the Architecture Review Board (ARB) which defines enterprise technology and architectural governance. Provided executive guidance to architecture decision and innovation.

●Partnered with Chief Information Security Officer (CISO) to architect solutions keeping Security compliance in mind. Defined Security controls for handling PCI-DSS and PII data defined security standards/governance for B2B interfaces, network architecture, application security, and patching process.

OLDER ROLES

Accenture, Client Delivery Partner Oct 2014 – April 2015

Oracle Corporation, Sr. Software Dev Manager June 2008 – Sept 2014

BEA Systems Inc, (Oracle), Software Dev Manager Jan 2003 – June 2008

Sybase Inc. (acquired by SAP), Sr. Software Developer Jan 2000 – Dec 2002

FedEx Corp., Software Developer Apr 1997 – Dec 1999

Simplex Solutions (P) Ltd., Bangalore INDIA, Programmer/Analyst June 1996 – April 1997

EDUCATION

M.S. in Management (2008), New Jersey Institute of Technology, NJ

B.S. in Mechanical Engineering (1995), Bangalore University, INDIA

Associate Degree in Mechanical Engineering (1991), Technical Education Board, INDIA

PATENTS

Patent approvals (2021):

Translation services – Localization & Unit of Measure (US20230177280A1)

Entitlement services – Define, manageability, and enforcement of entitlements dynamically (US20220164468A1)

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