Scrum Master Project Manager

Joe Dell'Aquila https://www.linkedin.com/in/joedell/

**************@*****.*** 773-***-****

SCRUM MASTER – AGILE COACH – TECHNICAL PROJECT MANAGER

Act as TPM for individual project support and overall portfolio management to achieve project goals, expressed in terms of time, scope, budget, quality, and risk. Adaptive and highly responsive leader collaborating with cross functional teams to efficiently define and drive large projects simultaneously throughout full life cycle. Very familiar with JIRA and Confluence set up and use. Define product roadmap and product backlog for easy consumption by development teams. Develop, promote, and drive positive transformation to continually add value to the organization. Manage oversight of projects within app development and infrastructure portfolios.

Elite Travel Concierge The Villages, FL

Scrum Master/TPM Sep 2021 – Present

In charge of delivering quality by working with Executives to define objectives, build teams and engineering features to improve user experience. Built and executed project schedule with visibility to stakeholders, product, and engineering teams. Team sizes ranged from 6-8

Hold teams accountable for timely delivery of features

Run scrum ceremonies and report on successes and failures

Define goals and constantly strive for improvements

Initiated automation testing and brought testing duration from 4 days to 1 day

Built and executed agile training sessions

Set standards for backlog refinement

Chamberlain Group Oak Brook, IL

Scrum Master/TPM Oct 2017 – Sep 2021

Worked with stakeholders and engineering teams to define objectives and deliver features to improve user experience. Ensured delivery of user stories, technical designs, and other artifacts needed to meet goals. Built and executed project schedule with visibility to stakeholders, product, and engineering teams. Team sizes ranged from 6-19, with average about 12 members.

Lead company wide migration from local data centers to Azure cloud solution

Lead transformation, adoption and improvement of Agile practices across the company

Coordinated changes in Change Management to streamline deployment approval process

Ran Root Cause Analysis meetings to identify issues and prevent them from occurring again

Initiated and executed Agile training for estimation, improving velocity, and the importance of quality retrospectives

SEARS HOLDINGS Hoffman Estates, IL

Scrum Master/TPM Feb 2013 – Feb 2017

Ran multiple teams building Sears and Kmart, iOS and Android mobile apps. Planned and managed $1.1M budget for native app FE development. Built and executed schedules of app deliverables in terms of time, scope, budget, quality, and risk. Juggled trade-offs between project deliverables, customer features, and bugs.

Planned and led teams to re-factor our White Label Cart and Checkout for Sears and Kmart Mobile apps and websites using Angular 2.0.

Planned and executed the use of GitHub and merging procedures resulting in 50% reduction in build failures

Elevated unit testing coverage to 90% by implementing development standards

Implemented automated testing on native apps covering 80% of the 300+ test cases

Set standards for backlog refinement, resulting in 25% velocity increase

Conducted fun and rewarding retrospectives that continually focused on improvement

SEARS HOLDINGS Chicago, IL

Senior Engineer Feb 2012 – Feb 2013

Brought proof of concept for single cart and checkout system for Sears, Kmart, and subsidiary companies to production. Utilized agile methodology in Scrum team.

Reduced development and maintenance costs by 50%

Created standards for Mobile Application development

Introduced automation testing that resulted in 50% reduction regression testing

Implemented triage to identify and correct problems at the root

Development Roles before moving to Project Management

Acquity Group, Chicago, IL

Full build of the Security Benefit site

Dec 2011 - Jan 2012

UpShot, Chicago, IL

Produced Corona 2011 Summer Sweepstakes

Mar 2011 - May 2011

Expedite Media Group, Aurora, IL

Created email, SMS and text marketing software

Jan 2008 - Dec 2010

AT&T Global Services, Chicago, IL

Front end website engineering and maintenance

Dec 2006 - Dec 2008

Verizon, Chicago, IL

Produced rebranded website

May 2005 - Nov 2006

Baxter Healthcare, Deerfield, IL

Created permission based version control system

May 2004 - May 2005

L90, Chicago, IL and Marina Del Rey, CA

Engineered web marketing software

Jan 2000 - Apr 2004

Monet Technologies, Chicago, IL

Created paywall based forum for medical billing Q&A

Sep 1999 - Jan 2000

EDUCATION

Southern Illinois University Carbondale, IL

Bachelor: Computer Science May 1999 Minor: Mathematics May 1999

Elgin Community College Elgin, IL

Associates of Science May 1996

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