JAYLA ANTHONY
***************@*****.***
Charlotte, NC 28215
Driver's License
Contact
Dynamic hairstylist with a proven track record in delivering exceptional customer service and building strong client relationships at Dry Bar. Skilled in cutting, coloring, and styling, I combine technical expertise in cosmetology with effective communication to enhance client satisfaction. Recognized for creating inviting atmospheres and educating clients on hair care, I excel in fast-paced environments while maintaining a focus on quality and client needs.
P r o f e s s i o n a l Summary
S k i l l s
Customer service Kitchen Experience
Stocking Retail sales
Warehouse experience Communication skills
Basic math Guest services
Organizational skills Sales
Typing Eyelash extensions
Cosmetology Body waxing
HAIRSTYLIST
DRY BAR — Charlotte, North Carolina
Nov 2024 - Present
FRONT OF HOUSE TEAM MEMBER
SALSARITA'S — Charlotte, NC
Feb 2024 - May 2024
E x p e r i e n c e
Developed strong customer service skills by providing excellent client consultations. Created an inviting atmosphere by engaging in friendly conversations with customers. Effectively managed time between multiple appointments to ensure customer satisfaction. Delivered top-quality service for clients' cutting, coloring, and styling needs. Educated clients on how to properly care for their hair after a treatment has been done. Educated clients on hair care techniques and products. Established effective communication with customers regarding their desired hairstyles. Completed opening and closing procedures, following cleaning checklists. Operated cash register efficiently and accurately processed payments for customers' orders.
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COSMETIC MERCHANDISER
HOPE BEAUTY — Charlotte, NC
Jun 2023 - Jan 2024
SALES ASSOCIATE
JAZZY CHEESECAKES — Charlotte, NC
Jun 2021 - May 2022
Provided customer service and hospitality to guests in a professional manner. Assisted in setting up and restocking the front of house area with necessary items. Greeted customers upon arrival and ensured they had an enjoyable dining experience. Engaged pleasantly with customers, driving great service and satisfaction. Maintained cleanliness of the restaurant, including tables, floors, countertops, and other surfaces. Maintained accurate records pertaining to ordering, restocking, returns, pricing information and promotional activities.
Built strong relationships with vendors to stay up-to-date on the latest cosmetic offerings and industry developments.
Created visually appealing displays that showcased new products, highlighted special promotions and maximized sales opportunities.
Prepared detailed reports outlining sales figures, stock levels or other key metrics at requested intervals. Utilized creative problem-solving skills to quickly resolve issues related to product availability or quality control standards.
Greeted customers warmly and offered assistance.
Helped customers find and select products.
Kept work area clean, organized and free of clutter at all times. Assisted customers with product selection to ensure customer satisfaction. Performed cleaning tasks, keeping store neat and organized. COSMETOLOGY IN COSMETOLOGY
Apr 2024 EMPIRE BEAUTY SCHOOL — Charlotte, NC
Education
Certifications
Cosmologist
Work Permit: Authorized to work in the US for any employer Personal I n f o rmation
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