Customer Service High School

Andre Finch

Newark, New Jersey ***** 973-***-**** *******@*****.***

Objective:

Seeking a position in rail operations where my extensive experience in logistics and commitment to safety can contribute to efficient freight train movement. Education:

CDL Class A Certification, Felito Truck Driving School, Jan 2017 Certificate in Electronics, Computer Applications, Cittone Institute High School Diploma, Clifford J. Scott High School Experience:

Bus Operator

NJ Transit March 2024 - Present

- Delivered exceptional customer service while operating vehicles safely under various weather conditions.

- Conducted thorough pre-trip inspections ensuring vehicle reliability and compliance with safety standards.

- Managed accurate records of passenger interactions and operational details for effective communication using radio systems.

Owner/Operator

HCNIF & Associates Aug 2019 - Mar 2024

- Directed business operations focusing on client satisfaction through reliable service delivery even during weekends and holidays.

- Trained staff on protocols that enhanced engagement and adherence to safety measures essential for outdoor work environments.

- Implemented strategies maintaining high standards of operation including lifting heavy equipment as required by job demands.

Driver

Metropolitan Trucking Sep 2018 - Aug 2019

- Ensured timely delivery of goods while providing excellent customer service across diverse shifts including nights and weekends.

- Performed detailed vehicle inspections before trips to ensure readiness for all types of weather conditions encountered en route.

Skills:

Customer Service Excellence Communication & Relationship Building Problem Solving

& Critical Thinking Remote Team Collaboration Recordkeeping & Documentation Time Management & Organization Proficient in Microsoft Office Suite

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