General Manager Operations
Resume:
DARREN RICKETTS
270-***-**** • ****************@*****.***
OPERATIONS EXECUTIVE
Award-winning leadership executive with proven experience in business turnaround strategies.
Visionary leader with over 20 years’ experience driving business results using data, people empowerment and strategic planning. Successfully developed and managed multiple business turnaround strategies by applying high levels of proficiency in all business aspects including, but not limited to, financial management, quality and safety controls, staff development, operations management, and other business acumen. Looking to impart knowledge and vision into new opportunities and future leaders.
BUSINESS COMPETENCIES
Data Analysis
Sales Management
Operations Management
Product Design
Quality / Safety Controls
Customer Service / Support
Multiple Facility Management
Vendor Management
Staff Development
Kaizen
Strategic Planning
Lean Manufacturing
Project Management
OSHA Standards
Financial Management
Performance Management
ISO Certification
Inventory Management
PROFESSIONAL EXPERIENCE
General Manager - Operations 2024-current
BE&E – Greenville, KY
General Manager - Operations/Sales 2019-2024
PSC Industries - Louisville, KY
Regional Operations Manager 2015-2018
Scott Manufacturing, LLC - Henderson, KY
Plant Manager 2008-2015
Hercules Manufacturing Company - Henderson, KY
SPECIALIZED TRAINING
Multiple Lean Manufacturing & Leadership Trainings
Lean Manufacturing Courses
5-Whys of Problem Solving
Hazardous Materials
Statistical Process Control (SPC)
Kaizen Training for Manufacturing
5-S for Efficient Production
8-D Problem Solving
Measurement Tools and Quality
GD&T Principles
The Leader in You
Advanced Management Training
Advanced Leadership: Getting Results through People
Blueprint Reading, I and II
Effective Supervision Training
DARREN RICKETTS
270-***-**** • ****************@*****.***
ACCOMPLISHMENTS
General Manager
BE&E – Greenville, KY
Moved entire production facility from Indianapolis to Greenville, KY
Moved multiple operations in house – increasing profit margin
Reduced workforce by 45%
Cut Inventory levels by 50%
General Manager - Operations/Sales
PSC Industries - Louisville, KY
Facility turned from $2Mil loss to $2Mil profit in 4 years
Reduced workforce by 56%
Cut safety incidents by 92%
Decreased inventory level by 20% (While absorbing covid-era cost increases)
Cut quality incidents by 69%
Regional Operations Manager
Scott Manufacturing, LLC - Henderson, KY
Multiple site management
Increased profits year over year
Turned underperforming facility to profitable
Decreased inventory level by 15%
Removed underperforming employees and hired/retrained leadership
Reduced workforce by 15%
Plant Manager
Hercules Manufacturing Company - Henderson, KY
Increased profits seven years in a row
Reduced workforce by 37%
Increased throughput by 55%
Added lean principles to production
Introduced policies for improvement including drug testing/attendance/performance
Trained replacement leadership (still in place today)
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