Supply Chain Quality Assurance

Samantha Shoemaker

Newark Valley, NY ***** • 607-***-**** • *********@*******.***

Professional Summary

Supply Chain Supervisor with 17+ years of experience leading cross-functional teams, managing complex logistics operations, and driving efficiency in manufacturing and defense sectors. Proven success in digital transformation, process optimization, and safety compliance, with a record of reducing costs and turnover while enhancing team performance.

Core Competencies

• Supply Chain Management

• Quality Assurance & Auditing

• Materials Requirement Planning (MRP)

• Lean Manufacturing

• Vendor Relations

• Safety Compliance & Training

• SAP, P2P, TCMax, QSi, Intuitive, Shop Floor Manager, Visual, Synchrono

• Team Leadership & Staff Development

Professional Experience

Pyrotek, Cortland, NY

Buyer/Planner • Jan 2025 – Present

• Created interactive training programs for three departments

• Streamlined refractory ordering process, reducing labor by 75%

• Established new vendors and improved outsourcing to increase customer satisfaction

• Cultivated international supplier relationships

• Scheduling plant capacity and workload

• Track and verify shortages, reducing down time by 10%

• Served as a first responder team member

i3 Assembly, Binghamton, NY

Quality Assurance Supervisor / Safety Coordinator • May 2024 – Jan 2025

• Developed inspection procedures and prioritized fabrication quality

• Established in-process audits and schedules for work standards

• Led a team of 7 auditors and technicians

• Created root cause analysis and countermeasure procedures

• Updated corporate procedures and conducted safety checks Lockheed Martin, Owego, NY

Hangar Operations Manager • Aug 2020 – Feb 2024

• Oversaw tooling and materials for VH-92, MH-60R, and S-76 programs

• Managed a team of 18, supporting over 400 employees across 15 departments

• Reduced tooling budget by 33% through increased efficiency

• Maintained inventory and government compliance documentation

• Created multi-shift schedules and supported onboarding for five departments Tool Crib Attendant Spec Lead • Aug 2017 – Aug 2020

• Led team of 7 in managing calibration, consumables, and specialized tooling

• Maintained accurate inventory and compliance with corporate procedures Inventory / Materials Assistant Specialist • Oct 2015 – Aug 2017

• Managed materials receipt, inspection, and inventory reporting United States Air Force

Supply Chain Management (E-5, SSgt) • Aug 2006 – Jun 2015

• Conducted warehouse operations, inspections, shipping, and inventory management Education

Bachelor of Arts in Supply Chain Management

Ashford University • July 2021

Certifications & Training

• Lean Six Sigma (Green Belt), Nov 2011

• CAM (Control Account Manager), Jan 2021

• CPR / First Aid, Oct 2024

• Countermeasures and Defects, Jun 2024

• Basic Military Training & Supply Apprentice Course, USAF, 2006

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