Scrum Master Product Management
Resume:
KEVIN FAY
Rock Hill, SC *****
AGILE TRANSFORMATION /PRODUCT MANAGEMENT
PROGRAM MANAGEMENT / SCRUM MASTER
C: 703-***-****
*******@*****.***
EXECUTIVE • Pursuing a servant/leadership role to guide Agile teams to deliver world-class software at scale SUMMARY • Progressive senior-level roles within engineering, architecture, product, and PMO
• Agile/SAFe, software development, enterprise architecture, analytics, and systems integration SME
• Developer-level experience with Java/JEE/frameworks, SAP, Appian, Cognos, and Windchill
• Fintech, Financial Services, Aerospace, Defense, Manufacturing, Telecom, and Energy domains PROFESSIONAL Fifth Third Bank / Dividend Finance (Sept. 2021 - current) EXPERIENCE Senior Scrum Master / Agile Coach / Release Train Engineer
• Led an Agile Transformation to scale the development of a proprietary B2B2C platform processing over $10B of residential solar loans; start-up was acquired by Fifth Third Bank
• Facilitated all Scrum ceremonies and release activities (go/no-go) for 5 global agile teams simultaneously; Lending, Operations, Partner, Salesforce, and Customer functional domains
• Implemented process improvements and JIRA automations resulting in an annual 10%+ improvement to velocity, throughput, defects, work-in-progress, and flow time for each team
• Leveraged AI to gather, calculate, and display ART and team-level metrics to drive insights on business value, output, flow, dependencies, and risks LPL Financial; Fort Mill, SC (Aug. 2015 – Mar. 2018; Sept. 2019 - July 2021) Agile Program Manager / Scrum Master
• Led the technical delivery of multiple $5-20M programs for Account Opening, Advisor Onboarding, Move Money, Account Transfers, and Mergers/Acquisitions
• Simultaneously orchestrated Scrum/Kanban and all ceremonies for 3 Agile teams
• Developed a standard reporting and analytics framework that provided a 360 view on delivery health, development progress, capacity management, burn-down, and program financials
• Agile coach for 5+ on/off-shore engineering, QA, UAT, business, and partner teams Appian; Charlotte, NC (Mar. 2018 – Sept. 2019)
Technical Delivery Manager / Customer Success Manager
• Responsible for all Appian vendor delivery and execution for one of the largest US Banks
• Accountable for pre-sales, financial management, project management / delivery, post-implementation and Customer Success across multiple lines of business
• Lead contributor to Appian’s Finance and Agile guilds that implemented process and platform best practices that resulted in reducing client implementation times by 10%+ Bank of America; Charlotte, NC (Apr. 2012 – Aug. 2015) Technical Delivery Manager / Product Management
• Product Owner for Deposits, Small Business, Credit Card, Auto, and Home Loans lines-of-business
• Led the Scrum process for multiple delivery teams supporting digital sales, consumer, marketing, online-banking, mobile, and analytics channels
• Developed and managed product roadmaps for expansive digital capabilities, sales funnel
• Built relationships with all project stakeholders to ensure the LOB, SEO, UX, architecture, testing, release management, operations, legal, and governance standards were adhered to Booz Allen Hamilton; McLean, VA (Feb. 2009 – Mar. 2012) Tech Lead / Scrum Master
Clients: Army CIO/G-6, Secretary of Defense CIO, Army IMCOM, Defense Finance and Accounting Service (DFAS), Washington Headquarters Services, World Bank
• Developed IT strategies, RFP/RFI, enterprise architectures, business processes, frameworks, and solution approaches for SAP, SOA, BPM, BI, data management, PMO, and web-based projects
• Facilitated design workshops to blueprint business, process, and data service models
• Designed solution architectures for custom client solutions in Cognos, SAP, and webMethods Page 1 of 3
KEVIN FAY
796 Digby Rd
Rock Hill, SC 29730
AGILE TRANSFORMATION /PRODUCT MANAGEMENT
PROGRAM MANAGEMENT / SCRUM MASTER
C: 703-***-****
*******@*****.***
GE Aviation; Clearwater, FL (Mar. 2004 – Jan. 2009) Solutions Architect / Scrum Master (May 2007 – Jan. 2009)
● Managed technical delivery of enterprise PLM solutions using the Windchill platform
● Facilitated workshops to align business, UX, and engineering teams on requirements and design
● Architected and developed custom applications that automated field servicing business processes that resulted in 10%+ reduction in operating costs Lead Integration Engineer / Scrum Master (Apr. 2005 – May 2007)
● Technical lead and Scrum Master for SOA development team delivering enterprise services
● Leveraged a business-to-model and model-to-execute approach’s for cross-functional process integration solutions on Oracle, SAP, Manugistics, Syteline, Ariba, and legacy systems
● Established and managed relationships with 3rd party software vendors and consultants
● Produced infrastructure sizing and capacity plans for SAP Netweaver environments
● Gained domain knowledge in financial management within the aerospace industry Lead Enterprise Developer (Mar. 2004 – Apr. 2005)
● Architected, designed, and developed business functionality for OEM/after-market parts forecasting applications that improved inventory turnover by 25%+
● Developed use cases, test conditions/cycles, and JUnit test classes/suites
● Delivered custom PLM solutions which reduced shop floor cycle times by 30%+
● Built and managed relationships with project sponsors, business analysts, and 3rd party vendors
● Presented project status, application strategies, and functional demos to C-level executives Siemens; Orlando, FL (Sept. 2001 – Sept. 2002; Sept. 2003 – Mar. 2004) Senior Software Engineer
● Accountable for the technical implementation of custom enterprise web applications for field service management and component part serialization lines of business
● Architected, developed, and tested new and enhanced business functionality
● Developed a common API to allow web applications to interface with SAP BAPI’s
● Built and tested complex stored procedures using PL/SQL
● Conducted code reviews to ensure architecture, OO principles, and best practices were met
● Presented and influenced staff to utilize JAXB for XML processing of disparate systems data
● Created and implemented the Production Support methodology for the e-Business group AT&T Labs; Tampa, FL (Sept. 2002 – Sept. 2003)
Senior Software Engineer
● Developed front-end functionality using JSP, tag libraries, HTML, and JavaScript
● Designed and developed an API which enabled applications to exchange XML messages
● Influenced project teams to adopt Hibernate, Spring, and JAXB to increase development velocity and reduce development, testing cycle times
● Presented the use of Eclipse, open-source frameworks, methodologies, and development lifecycle best practices to project teams
● Mentored team members on business drivers, functional requirements, and technologies CommerceQuest; Tampa, FL (Dec. 2000 – Sept. 2001)
Pre-Sales Engineer / Technical Consultant
● Consulted with clients to develop business cases for value added systems integration efforts
● Designed and developed presentation, application, data persistence layers of custom web applications using Java, J2EE, and XML
● Conducted rapid prototyping and pre-sales systems engineering in support of contract commitments exceeding $500K annually
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KEVIN FAY
796 Digby Rd
Rock Hill, SC 29730
AGILE TRANSFORMATION /PRODUCT MANAGEMENT
PROGRAM MANAGEMENT / SCRUM MASTER
C: 703-***-****
*******@*****.***
Accenture; St. Petersburg, FL (Aug. 1998 – Dec. 2000) Consultant
● Technical delivery for energy clients including Ercot, Ameren, Southern Company, and Nicor Gas
● Facilitated client meetings to define scope and business requirements
● Designed and developed features for custom ERP’s and Ercot’s proprietary open market, deregulated utility trading platform
● Developed technical approaches/solutions within proposals for engagements between $5-20M EDUCATION MBA, Finance & International Business BS, Management Science & Information Technology University of South Florida Virginia Tech
COMPUTER Java, J2EE, XML, Hibernate, Spring, Struts, JAXB, JAXP, Castor, HTML, JavaScript, CSS, PL/SQL, SKILLS ASP, PL/SQL, Oracle, DB2, MySQL, SQL Server, Windows, UNIX, SAP R/3, MQ Series, SAP Netweaver PI/XI, webMethods ESB & BPMS, Windchill, Rational Rose, OOA/D, Eclipse, Visio, Rally, Rational Team Concert, SEO, WLM, Nexus, JIRA, Confluence, Appway BPM, Pega BPM, ServiceNow, MuleSoft, Appian, Miro
CERTIFICATIONS SAFe® 6 Release Train Engineer Certified Scrum Master Sun Java 2 Programmer Websphere Studio 3.5
Sun Web Component Developer webMethods ESB and BPMS SAP Netweaver Developer Cognos BI Developer
SAP Business Process Expert Cognos Metadata Manager Appway Designer/Developer Cognos BI Metric Manager MQ Series Specialist
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