Information Technology Administrative Assistant

Rena A. Kruchten

* *********** *****, **** *** • Palatine, IL 60067 • 847-***-**** • *******@*****.***

EXPERIENCE:

Dovenmuehle Mortgage Inc. • Lake Zurich, Illinois 6/18 – 6/25

IT Operations Coordinator - Information Technology

Administrative support for the Chief Information Technology Officer. Attendance tracking in ADP for 125+ employees. Process invoices, expense reports and Fixed Asset Requests. Assist with audits and other department projects.

Stivers Staffing Services • Des Plaines, Illinois 1/18 – 6/18

Various temporary assignments.

Allstate Insurance Company • Northbrook, Illinois

Grants Administrator - The Allstate Foundation 6/09 - 3/17

Administered agent and employee volunteer grant programs and matching grant program for higher education. Communicated grant opportunities using all available channels and ensuring consistent messaging. Single point of contact for agents, employees and nonprofit organizations via telephone and email for all program questions and technical assistance. Reviewed applications using GIFTS, confirming all program guidelines had been met. Processed invoices for payment and reconciled budget. Consolidated items for internal and external audits. Prepared Board of Trustees and Grant Committee meeting materials.

Executive Administrative Assistant - Allstate Financial/Strategy & Business Development 3/00 – 5/09

Administrative Assistant - Integrated Marketing Communications/Sponsorships, Promotions & PR

Handled complex calendar coordination. Planned and scheduled meetings and coordinated offsite events. Facilitated moves and technology upgrades. Processed expense reports and vendor invoices. Typed correspondence and reports and prepared presentations. Answered and screened telephone calls. Sorted, opened and distributed mail. Made travel arrangements. Ordered departmental supplies.

The Quaker Oats Company • Chicago, Illinois 12/96 - 3/00

Administrative Assistant - Information Technology

Typed correspondence and reports. Planned and scheduled meetings. Answered and screened telephone calls. Sorted, opened and distributed mail. Prepared presentations. Made travel arrangements. Tracked attendance. Ordered departmental supplies.

Select Staffing • Chicago, Illinois 9/95 - 12/96

Administrative Assistant

Long-term temporary assignments at Continental Insurance, Morton International, The Habitat Company and The Quaker Oats Company.

Continental Cablevision (Comcast) • Elmhurst, Illinois 9/93 - 9/95

Receptionist

Answered and routed incoming telephone calls. Relayed accurate messages. Greeted visitors and signed for deliveries. Maintained regional telephone directory. Completed special projects and performed research as assigned.

Olsten Staffing Services • Schaumburg, Illinois 3/93 - 9/93

Receptionist

Several temporary positions that utilized various types of telephone systems and switchboards.

Blue Cross & Blue Shield United of Wisconsin • Milwaukee, Wisconsin 9/92 - 2/93

Secretary - Agency Sales

Typed correspondence, reports and insurance proposals. Prepared group and individual applications for processing in underwriting. Responded to requests from agents and groups for literature, forms and applications. Developed and maintained a database of agency and group contacts.

EDUCATION:

Columbia College Chicago • Chicago, Illinois

Bachelor of Arts Degree • 12/07

Arts, Entertainment & Media Management/Sports Concentration

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