Customer Service Front Desk
Resume:
Tangie Singleton
Gastonia, NC
*****************@*****.***
Customer Service/ Banking:
I have customer service, banking, cash handling, and provided solutions through emails and outlook experience.
Education:
GED - Emily Griffith Opportunity School - Denver, CO
November 2010 to January 2011
Work Experience:
Southwest Middle School - Gastonia, NC
Front Desk Receptionist - September 2023 to May 2024
• Answered calls, took messages for staff and teachers.
• Checked students in school when they came late
• Also Checked students out of school for early dismissal..
Lewis James Professional (Contracted W/Truist Bank ) - Charlotte, NC
Treasury Client Support - September 2022 to June 2023
• Provided solutions by email for the business clients.
• Called clients back if more information was needed.
• Worked email case daily.
Waffle House - Gastonia, NC
Server - October 2021 to November 2022
• Served customer food.,
• Cashed out customers.
• Cleaned tables and washed dishes.
Canvas Credit Union - Lone Tree, CO
Customer Service Representive - February 2017 to July 2021
• Handled 90+ inbound calls for members who called with account issues.
• Took payments for automobile loans, personal loans, and credit cards.
• Processed balance transactions, transfers, and fee refunds.
Optum - Denver, CO (Contrated W/United Health Care)
Customer Service Representative - August 2015 to February 2016
• Handled 20 + inbound calls for the united health care billing department.
• Took payments by phone from members.
• Answered any questions concerning their payments and coverage.
Skills:
• Salesforce, Windows, Banking, Customer service, Sales
• CRM software, Computer Operation, Research
• Serving, Business development, Warehouse experience
Certifications and Licenses:
Life Insurance License.
Contact this candidate