Customer Service Human Resources
Resume:
Angel Anthony Lewis
PO Box ***
Dunmore, PA *****
*************@*****.***
April 17th, 2023
Dear Director of Human Resources,
I am interested in the position that is currently available within your company. Upon reviewing my resume you will find that my proficiencies are well suited for the position available. I possess quality Customer Service, great interpersonal skills and the ability to work in a fast pace environment. I also have the capability to resolve any issues, or concerns fellow co-workers, customers, consumers, and clients may have. I will take full and own initiative in achieving given tasks and will also perform to my fullest potential without instructions. Quality Customer Service is always the key to everyone's success, and I own the key, and the adroitness. I will implement with full dedication this superiority that I have in every aspect of satisfying, whether within a task given, customer or a potential client. Business Management is my major and I will continue to pursue to higher levels of education.
Please take a moment and review my attached resume in consideration for the position. I want to thank you in advance for the opportunity. I look forward to meeting with you to further discuss my qualifications. I will also follow-up for a set date and time for our interview.
Thank you.
Respectfully,
Angel Anthony Lewis
PO Box 573
Dunmore, PA 18512
*************@*****.***
Objective
Obtain a position where I can demonstrate my knowledge in customer service, quality assurance and also management expertise. Seeking opportunities within a company to grow in a productively and positive manner to even higher levels of employment where I can continue to be utilized as a valuable individual with all qualifications. Qualifications
Great Customer Service, Business Management, Quality Assurance and Inventory Control.
Education
Northampton Community College
Tannersville, PA
Commercial Driver License Course, March 2015
University of Phoenix
Phoenix, AZ
Bachelors Degree (78 Credits) June 2013
University of Phoenix
Phoenix, AZ
Associates Degree of Arts, June 2012
Julia Richman High School
New York, NY
High School Diploma, June 1996
Computer Skills
Mac Software, Microsoft Office 2013
Licenses and Certificates
Certified Producer and Engineer with Pro-stools software & all major studio equipment. A Commercial Driver License
Work History
Mclane
Class A Driver
Jessup, PA
December 2022 - Present
Drive Tractor Trailer to New Jersey and Southern Pennsylvania locations and deliver Dry and Cold Foods to designated stores by hand cart.
Astound Broadband
Customer Care Advocate
Wilkes Barre, PA
March 2022 – December 2022
Provide excellent customer service and assist customers with their Cable, Internet and Telephone accounts.
United Parcel Services
Package Handler/Driver Helper
Pittston, PA
October 2021 – March 2022
Key responsibilities are to safely load packages onto trailer. Unload packages from UPS Truck and assist Driver with deliveries to business and residential customers. Industrial Staffing Services
Survey Call Representative
East Brunswick, NJ
October 2018 – October 2019
Key responsibilities are to call organizations in requested Cities, States and Regions to gather information in regards to hiring processes. Record and log information for job placement agencies.
Air Liquide Advanced Materials
Production Technician
Mount Bethel, PA
May 2018 – October 2018
Key responsibilities are safe operation in the reactor cleaning processes. Wear proper PPE in the production area and while in the cleaning hood. Disassemble and reassemble reactors for the manufacturing process with Ammonia, MCS and other Gas materials. Perform maintenance on selected equipment to restore scheduled production activities. Sanofi Pasteur/Pro Unlimited
Sample Receipt
Swiftwater, PA
July 2015 – October 2017
Key responsibilities are GMP reception and dispensing of samples for AP&T. Monitoring and managing the temperature charts for refrigerators and freezers; responding to lab watch notifications and alarms of temperature excursions. Co-ordinate shipping requests and deliveries with outside contract companies also Co-ordinate pipette and weight set calibration with Metrology.
Business Import Driver-Self Employed
Independent Contractor for Vehicle Relocation Service Manassas, VA
January 2015 - June 2015
Secure, effective import of commercial, luxury and economy vehicles throughout the United States and Canada for customers.
AT&T Mobile
Customer Service/Sales Representative
Mount Pocono, PA
October 2012 - August 2013
Quality customer service Greeting. Supporting all customers with the AT&T plans and services. Advising with professional experience and knowledge on all plans and services that would be beneficial and also suitable for the needs. Responsible for educating on the qualities in the lines of cellular phone manufacturing companies; Apple, Samsung, LG and promoting all products and services. Assist with inventory control of retail merchandise. Paid commission presented all the productive effort applied to the company on a monthly basis.
Xtra Ordinary Music
New York, NY
June 2000-Current
Whenever a track is selected my production company is hired to produce, compose & engineer R&B/Hip Hop tracks for various artist signed to the following record labels; Fo’ Reel Ent, Vacant Lot Records, Penalty Records, Tommy Boy Records, Rocafella Records,
& Arista Records.
Skills & Certifications
Mac Software; Microsoft Office Suite
Certified; Producer and Engineer for recording artist Nelly, Murphy Lee of Fo’Reel/ Universal Records, Loon of Bad Boy Records, Nore of Def Jam Records with Pro-stools software & all major studio equipment.
Experiences
New York, NY
June 2013 – June 2018
Full Mettle LLC. Supporting Artist
Tour Locations: Europe (Netherlands, Italy, Denmark, Sweden, Ireland, UK, Austria, Germany, Netherlands, Norway, France, Switzerland, Czech Republic, Germany), Tokyo Japan, London UK, Toronto Canada.
June 1989 – June 1993
The Boys Choir of Harlem Alumni (Soloist)
Tour Locations: Japan (Tokyo, Osaka, Yokohama, Kyoto), Seoul Korea, Singapore, Malaysia, Hong Kong China, Nassau Bahamas, US (40 States). Concert Locations: Carnegie Hall (Nut Cracker), Radio City Music Hall, Madison Square Garden, Shea Stadium, National Anthem at The Convention Center for Presidential Campaign (President George Bush Senior).
Movie Soundtracks: Glory, Malcolm X, Jungle Fever
Commercials: Burger King (Bart Simpson), Gap, Kodak
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