Assistant Manager Customer Service

JAKERA MANSON

Brighton, TN *****

***********@******.***

+1-330-***-****

Professional Summary

Seasoned Assistant Manager at KFC with a track record in Ohio for elevating customer satisfaction

through effective complaint resolution and staff training. At Great Lakes Cheese, honed assembly

proficiency, ensuring quality control. Expert in organizational and problem-solving skills, adept at

implementing process enhancements for optimal performance.

Work Experience

Line Assembler

Unilever-Covington, TN

Present

Whataburger Team Member

Whataburger-Arlington, TX

August 2024 to Present

* Managed cash register operations, including handling cash transactions, processing returns, and

providing excellent customer service

Line Attendant

great lakes cheese-Warren, OH

March 2023 to January 2024

Developed proficiency in assembling parts with minimal errors and maximum

* speed.

Implemented new procedures or processes as directed by management

* personnel.

Exhibited expertise in troubleshooting any malfunctions and addressing them

* promptly.

Successfully operated various types of assembly line machinery, including

* presses, conveyors.

Assistant Manager

KFC-Warren, OH

April 2020 to March 2023

Trained new employees in product knowledge, customer service protocols, cash

* handling procedures, and safety regulations.

Resolved customer complaints quickly and effectively while maintaining a high

+ level of professionalism.

Helped oversee the daily operations of the store, managing staff and inventory.

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