Ramp Agent Package Handler
Resume:
Phillip Brown
F L I GHT ATTENDANT - LOD AND NON-LOD
Profile
Experienced Package Handler and Ramp Agent with 18 years of expertise in warehouse operations, ground services, and security. Skilled in loading, unloading, and stocking aircraft, as well as ensuring safety and compliance. Adept at using forklifts, pallet jacks, and handling freight forwarding. Recognized for supervising security teams and maintaining a keen eye for detecting suspicious activities. Possess a strong background in telecommunications and customer service, troubleshooting technical issues with patience and precision. Adaptable, detail-oriented, and dedicated to delivering professional service in dynamic environments. A decorated US ARMY Communications Specialist and War Veteran with a proven track record of success in high-pressure situations.
Employment History
Package Handler / Warehouse, Amazon Warehouse, Coppell APRIL 2 0 2 2 — PRESENT
* Build Pallet.* Load and unload trucks.* Forklift and pallet jack. Ramp Agent / Ground Services, Delta Airlines, New Orleans J UNE 2 0 1 8 — PRESENT
* Loaded, stowed and unloaded baggage, cargo and freight, and submitted completed documentation to management.* Stocked aircraft cabin interiors for flights with equipment and supplies.* Informed pilots potentially hazardous conditions. Ramp Agent / Ground Services, American Airlines, Grapevine DECEMBER 2 0 1 5 — PRESENT
* Loaded, stowed and unloaded baggage, cargo and freight, and submitted completed documentation to management.* Stocked aircraft cabin interiors for flights with equipment and supplies.* Informed pilots potentially hazardous conditions. Ramp Agent / Ground Services, Envoy Air, Grapevine J UNE 2 0 1 5 — PRESENT
* Loaded, stowed and unloaded baggage, cargo and freight, and submitted completed documentation to management.* Stocked aircraft cabin interiors for flights with equipment and supplies.* Informed pilots potentially hazardous conditions. Ramp Agent, Ground Services, Dallas
JANUARY 2 0 1 5 — PRESENT
* Loaded, stowed and unloaded baggage, cargo and freight, and submitted completed documentation to management.* Stocked aircraft cabin interiors for flights with equipment and supplies.* Informed pilots potentially hazardous conditions. Ramp Agent / Ground Services, Jet Blue, Grapevine
MARCH 2 0 1 4 — PRESENT
* Loaded, stowed and unloaded baggage, cargo and freight, and submitted completed documentation to management.* Stocked aircraft cabin interiors for flights with equipment and supplies.* Informed pilots potentially hazardous conditions. Details
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Skills
Freight Forwarding
Aerospace Manufacturing
Cultural Activities
Music Theories
Technical Support
Stock Control
Forklift Trucks
Handling and Load Carrying
Palletizing
Safety Principles
Loading and Unloading
Communication Skills
Professional Services
Hard Work and Dedication
Problem Solving
Self Motivation
Expediting
Satellite Radio
Testing Skills
Workflows
Telecommunications
Satellites
Maintenance
Customer Service
Material Handler non DOT / Driver, FedEx
DECEMBER 2 0 1 2 — PRESENT
Loading and unloading airplanes and trucks, sorting packages for so that items are delivered safe and secure to theirdestination, weigh and measure packages.* Inspected cargo for count accuracy. Successfully avoided time delivery delays by carefully planning best routes.* Received pick-ups and delivered them to warehouse. Security Officer, G4S / Wackenhut Security Force, Dallas J UNE 2 0 1 0 — PRESENT
* Supervised a team of up to 10 security personnel during a given shift.* Detected suspicious activities and watched for criminal acts and rule infractions.* Monitored and authorized entrance and departure of employees and visitors. Security Guard, Smith Security Force, Fort Worth
AUGUST 2 0 0 8 — PRESENT
* Monitored and authorized entrance and departure of employees and visitors.* Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.* Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas. Warehouse Worker, AFC Worldwide Express, Grapevine AUGUST 2 0 0 8 — PRESENT
* Shipping & Receiving:.* Preparing orders for shipment, creating truck manifest, creating a daily report of all serial numbers & trackingnumbers for each order.* Loading and unloading trucks using fork lift and pallet jack. rideshare driver, Uber, dallas
MAY 2 0 2 4
Driver
• Greeted customers in a friendly and professional manner
• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
Stower, Amazon, Fort Worth
DECEMBER 2 0 2 4
Stow away product for Packages Fulfillment
• Maintained a X% accuracy rate in package sorting and delivery Education
Associate of Arts degree, Tarrant County College Northeast Campus, North Richland Hills
F E BRUARY 2 0 1 3 — OCTOBER 2 0 2 4
Media Tech Institute, Dallas
JANUARY 2 0 1 1
High School Diploma, East Jefferson H.S. Kenner, New Orleans JANUARY 1 9 9 6
Telephone Skills
Adaptability
Analytical Thinking
Attention to Detail
Critical Thinking
Patience
Persuasiveness
Team Working
Languages
English
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