Customer Service Care Assistant
Resume:
Amanda Stewart
Texarkana, AR *****
***************@*****.***
Work Experience
CSR - Customer Service Representative
Dollar Tree-Texarkana, TX
April 2023 to January 2025
I was cashier and stocker. That entitled helping put up the truck. I also checked customers out and helped them find items in the store
PCA Personal Care Assistant
Elara Caring-Texarkana, TX
April 2021 to January 2023
Provide care for clients. Clean house help with bathing, dressing, laundry, took them to Dr appointments, grocery shopping.
Grill Cook
Whataburger-Texarkana, AR
August 2019 to April 2020
Cooked food as ordered cleaned grill prepared food for next shifts Chicken Spreader
JBS Pilgrims-Mount Pleasant, TX
October 2017 to February 2019
Worked in Prepared foods line made sure that the chicken was not stacked on top of each other. PCA Personal Care Assistant
Village in the Oaks assisted living.-Texarkana, TX November 2016 to March 2017
Assist residents with ADL's wash their clothes clean their rooms. Housekeeper
Comfort Suites-Texarkana, TX
August 2014 to April 2016
Cleaned check-out rooms and stay overs.
• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
• Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
• Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
• Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
• Maintained inventory of guest amenities such as toiletries, towels, and linens, ensuring an adequate supply at all times
January 2009 to April 2013
My mom found out she had Breast Cancer stage 2, so I stop working and focused on her . Took her back and forth to Little Rock along with my Father. She received Radiation which burned her arm on the Left side of her breast which she had to have amputated Monitor Technician/Unit Secretary
CHRISTUS ST. MICHAEL HEALTH CARE CENTER-Texarkana, TX March 2005 to September 2008
1. Maintained detailed records of patient information, test results, and treatment plans in compliance with HIPAA regulations
• Coordinated scheduling of patient appointments ensuring optimal utilization of resources while maintaining high-quality patient care
• Ensured compliance with regulatory guidelines including OSHA standards when handling hazardous materials or waste
• Closely monitored patients' vital signs before, during, and after procedures to identify any potential complications or adverse reactions
• Participated in continuing education programs to stay updated on the latest advancements in cardiovascular technology and techniques
• Maintained a clean and organized work environment, ensuring all equipment is properly sterilized and ready for use at all times
• Increased departmental efficiency by implementing electronic medical record (EMR) systems for streamlined documentation processes
• Developed patient education materials on common cardiovascular diseases, risk factors, prevention strategies, and treatment options
Education
High school diploma
Pen foster high school-Remote
March 1996 to May 1997
Skills
• Personal assistant experience
• Meal Preparation (10+ years)
• Caregiving (10+ years)
• English (10+ years)
• Vital Signs (10+ years)
• Driving
• Cash handling
• Serving
• Typing
• Nursing (10+ years)
• Warehouse experience
• Cleaning (10+ years)
• Customer service (10+ years)
• Basic math (10+ years)
• Alzheimer's Care
• Cooking
• Phlebotomy
• Phone Etiquette
• Cash register
• Commercial Cleaning
• Laundry (3 years)
• Sales
• Medical Billing
• Computer Operation
• Custodial experience (5 years)
• Communication skills
• Home Care (10+ years)
• Stocking
• Hospital Experience
• Vital signs
• Time management
• Dementia Care
• Microsoft Word
• Hospice Care
• Senior Care
• Tax experience
• EMR Systems
• Medication Administration
• Memory Care (10+ years)
• Patient Care (10+ years)
• Computer Skills
• Cleaning Experience (5 years)
• Customer service
• English
• Microsoft Office
• Data entry
• Microsoft Excel
Certifications and Licenses
First Aid Certification
Certified Home Health Aide
CPR Certification
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