It Support Technical

SAMUEL KING HAGAN

** **** ******,********, *** **82, Accra north, Greater Accra, M: 055*******, 057*******, *********@*****.***

Summary

Hard-working, detail-oriented telecommunications professional. Adept in reading instructions and carrying them out with little or no supervision. Skilled problem solver when issues seem to prevent progress from being made. Efficient while working as an individual as well as in a team setting. Aware of hazards to work safely even in the most demanding of environments.

Skills

Clear communicator in verbal and written form to transmit the most important points while avoiding ambiguity

Works well both autonomously and in groups.

Motivation to keep up with new developments

Active time manager, estimating the effort needed to complete a project and following through to meet

Client expectations

Experience

I.T Support Assistant Oct 2013 to May 2025

Premier Betting Gh, Accra, Ghana

Supervising the distribution of terminal machines to the various gaming centres across the country

Assembling of the various parts of the terminal printing machine

Installation of the terminals software

Maintenance and configurations of the terminal

Providing technical integrity and quality on completed projects daily

NATIONAL SERVICE PERSONNEL Sep 2011 to Aug 2012

INFORMATION SERVICE DEPARTMENTS, TWIFO PRASO, Ghana

Provide technical support to a variety of systems

Install new system components

Repair and replace components as needed

Prepare reports and documentation for ongoing projects and routine service calls

Check and test new installations to ensure functionality

Assist senior engineer in working on large scale installations and upgrade.

Education

Bachelor of Science, Telecommunications engineering 2012

Ghana technology university college, Tesano, Accra

West African secondary school certificate exams, General Science 2006

St Augustine’s College, Cape Coast

Hobbies and interests

In my spare time, I enjoy playing basketball, watching live concerts and listening to some good music. On holiday weekends, I usually make plans with family or friends to work on projects or do a barbecue.

Languages

English, French, Ga, Akan language

References

Mr Namal Ranga

Solidere Ghana ltd

Head of information technology Adabraka Accra

DR DANIEL M.O ADJIN

Dean of telecommunications engineering faculty

Ghana Technology University College Tesano, Accra

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