Cynthia J. Maldonado
Inglewood, CA *****
***********************@*****.***
Professional Summary
Detail-oriented professional with diverse experience in security, retail, warehouse operations, and customer service. Adept at managing inventory, ensuring safety compliance, and delivering exceptional service. Bilingual in English and Spanish with strong organizational and communication skills. Authorized to work in the US for any employer
Work Experience
Fulfillment Associate
DashMart-Torrance, CA
Present
• Pick, pack, and prepare orders for delivery, ensuring accuracy and timeliness.
• Manage inventory, conduct audits, and monitor expiration dates to reduce spoilage.
• Maintain warehouse organization and cleanliness, optimizing workflow efficiency.
• Assist drivers and customers, resolving issues to ensure smooth operations. Unarmed Security Guard
Securitas-Los Angeles, CA
May 2023 to October 2023
• Conducted foot and vehicle patrols to deter theft, vandalism, and unauthorized access.
• Monitored CCTV systems, logged incidents, and produced daily reports.
• Enforced access control, verified credentials, and managed visitor logs.
• Improved safety by addressing hazards and following emergency protocols. Unarmed Property Security Guard
Allied Universal Protection Services-Torrance, CA
April 2022 to January 2023
• Patrolled premises, reported suspicious activity, and assisted first responders.
• Trained new guards on protocols, enhancing team preparedness.
• Drafted incident reports and maintained logs for accountability.
• Reduced risks by securing entry points and coordinating with law enforcement. Retail Sales Associate
Macy's-Manhattan Beach, CA
June 2021 to April 2022
• Assisted customers in the women’s department, driving sales through personalized recommendations.
• Processed transactions, handled returns, and promoted loyalty programs.
• Maintained store cleanliness and organized displays to improve shopping experience. Shipping and Receiving Clerk
GOAT Logistics Inc.-Culver City, CA
December 2020 to February 2021
• Processed 100+ daily shipments, inspected goods, and resolved discrepancies.
• Prepared packages for delivery, reducing errors through meticulous labeling.
• Collaborated with shippers to address damages and shortages Education
High school diploma
Innovation High School (Learning 4 Life)-Gardena, CA January 2016 to September 2019
Skills
• CCTV
• Stocking
• Retail Sales
• Front Desk
• Customer service (3 years)
• Cash handling (1 year)
• 10 key typing (5 years)
• Microsoft Office
• Security
• Proficent in Software
• Shipping & Receiving
• Order Fulfillment
• Organizational skills
• Active listening
• Patrolling Techniques
• Fast Learner
Languages
• Spanish - Fluent
• English - Fluent
Certifications and Licenses
BSIS Guard Card
January 2022 to March 2026
First Aid Certification
November 2023 to November 2025
AED Certification
November 2023 to November 2025
CPR Certification
November 2023 to November 2025
Power to Arrest Certificate
January 2022 to March 2024