Medical Assistant Patient Care

VERONICA RODRIGUEZ, MA

Clerical Support Specialist/ Medical Assistant

Modesto, CA Phone: 209-***-**** Email: ***********@*****.***

PROFILE

Level-headed, and driven to learn Clerical Specialist/ Medical Assistant, who remains calm and effective in extremely difficult and stressful situations. Strong belief in the importance of companionship and supportive patient care/customer care. Seeking a career with a reputable company/facility, where I can learn and grow.

SKILLS

Manage referral process Data entry and management Microsoft word Mild Excel Excelent organization Communication and interperonsal skills Problem solving analytical thinking Create standardized processes Ability to handle confidential information Adaptability and flexibility CPR/ First Aid certified Back/Front office Operations Medical Receptionist duties Process of sterilization Administation of vaccines Vital Monitoring Urine Drug screen Breath alcohol testing Patient/customer focused care

EXPERIENCE ( June 2022- present)

Referral specialist/ Medical Assistant HEALTH SERVICES AGENCY STANISLAUS COUNTY -917 Oakdale rd. Modesto, ca 95355

Duties and Responsibilities: Communicate appropriate patient care information in a timely manner • Enter/ Gather patient information for confidential processing to specialist • Review visit notes and identify item for action• Obtain surgical consents, authorizations for referrals. • communicate appropriate patient care information in a timely manner with licensed staff •Maintain an empathetic, tactful courteous attitude towards patients • create and maintain schedule of all staff • Assist manager with Secretary duties as needed.

( January 2022-May 2022)

Supervisor/ Covid Tester - HEALTHCARE IT LEADERS - 925 North Point Park way #425 Alpharetta, GA 30005 (Based at Modesto Junior college Modesto, ca 95350)

Duties and Responsibilities: Greet and screen all staff and visitors who enter the building by asking predetermined questions regarding COVID-19 and record all responses given. • Willingness to wear Personal Protective Equipment (mask, gloves, gown) required • Using a thermometer at a distance to check and record temperatures • Ensuring all staff members and visitors are provided a clean mask • Read all communication that is sent to all screeners to ensure up to date with COVID information, procedures, policies, and protocols. • Cleaning and sanitizing of designated work areas and high touch areas

(August 2018-February 2021)

Medical Assistant HEALTH SERVICES AGENCY STANISLAUS Family and Pediatrics

scenic Drive Modesto, Ca 95350

Duties and Responsibilities: Prepares and stocks all rooms • checks equipment and supplies daily and maintains according to assignment • Prepares patient for examination, including weight, height, vital signs, and charts data on medical record • Plots data on growth chart when appropriate •Cleans rooms and equipment after each examination and prepares for next patient following appropriate infection control techniques. •Performs Department Quality Assurance functions as assigned •Restocks, checks expiration dates, and maintains current stock supplies •Administers medication and/or immunization injections •Covers front office (reception area) on an as needed basis Print or write legibly and keep simple records.

( 2014-2015)

Medical Assistant – U.S Healthworks ( now known as Concentra)

3663 Arch Rd Suite 400, Stockton, CA 95215

Duties and Responsibilities: Prepares and stocks all rooms • checks equipment and supplies daily and maintains according to assignment • Prepares patient for examination, including weight, height, vital signs, and charts data on medical record • Plots data on growth chart when appropriate •Cleans rooms and equipment after each examination and prepares for next patient following appropriate infection control techniques. •Performs Department Quality Assurance functions as assigned •Restocks, checks expiration dates, and maintains current stock supplies •Administers medication and/or immunization injections •Covers front office (reception area) on an as needed basis Print or write legibly and keep simple records.

*ADDITONAL WORK HISTORY UPON REQUEST

EDUCATION

Kaplan Career Institute

Graduate 2011

-National technical honor society

-Academic Distinction Graduate 4.0 GPA

Modesto Junior College (3.5gpa) 2021-2022

ADDITIONAL SKILLS

Deep understanding of HIPPA and OSHA regulations.

Successfully manage patient information through EMR/ EHR with knowledge of ICD-10 and CPT designations.

Professionally attended to 40 patients daily through telehealth communication, and in person appointment calendar.

Maintain and enhance the organization of patient’s focused care by scheduling appointments, maintain medical records.

REFERENCES

*Available upon request

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