Joanna Santiago
*** ******** ***, *********, ** • 203-***-**** • **************@*****.***
Recently certified EMT with a real passion for helping people and making a difference during critical moments. My background in healthcare roles like CNA, HHA, and DSP has given me hands-on experience caring for people in all kinds of situations, and I’m ready to bring that same compassion and calm presence to the field as an EMT. I work well under pressure, stay focused in emergencies, and genuinely care about the well-being of every patient I meet. I’m excited to join a team where I can keep learning and grow into the best provider I can be
WORK EXPERIENCE
Zaba therapy 02/2025 - Present
Behavioral therapist (BT) • Full-time Waterbury, CT
• Provide one-on-one Applied Behavior Analysis (ABA) therapy to children diagnosed with Autism Spectrum Disorder (ASD), focusing on improving communication, social, and daily living skills.
• Implement individualized behavior intervention plans (BIPs) developed by Board Certified Behavior Analysts (BCBAs).
• Collect and record detailed data on client behaviors and skill acquisition to track progress and inform treatment adjustments.
• Utilize reinforcement strategies, discrete trial training (DTT), natural environment teaching (NET), and other evidence-based ABA techniques.
• Collaborate with BCBAs, parents, and interdisciplinary teams to support consistent behavior strategies across settings.
• Maintain a safe, engaging, and structured environment tailored to each child’s developmental needs.
• Attend regular training sessions to stay updated on best practices in ABA and child behavior management.
Dungarvin
Direct Support Professional Wallingford, CT
• Provides support to individuals with developmental and behavioral needs by assisting in their support plans
• Assisting individuals in achieving their personal goals, and supporting them to be independent in daily living
• Report and document routine and unusual events including completing daily activity sheets, accident reports, case notes etc. in a concise, understandable, and legible manner
• Administer medication to individuals
• Plan and support individuals in daily activities, which may include, but aren’t limited to household chores, personal care, socialization, recreational activities, education, physical fitness activities and money management
The Village at East Farms 09/2019 - 03/2021
Certified Nursing Assistant Waterbury, CT
• Provided direct patient care, including assistance with daily activities such as bathing, dressing, feeding, and mobility.
• Supported patient comfort and safety by maintaining a clean, organized, and sanitary environment in compliance with healthcare standards.
• Delivered emotional support and compassionate care to patients and families, fostering a supportive healing environment.
• Assisted with rehabilitative exercises and mobility training as directed by physical therapists and nursing staff to support patient recovery.
Developmental Disabilities Inc. 06/2018 - 08/2019
Autism Support Specialist Smithtown, NY
• Provided personalized care and support to children with autism, fostering a safe and nurturing environment.
• Assisted in developing and implementing individualized behavior plans to promote skill development and social integration.
• Assisted children in developing essential life skills, including communication, social interaction, and daily routines.
• Lift, carry, and transport injured, sick or incapacitated persons from residential or accident scenes to medical facilities
• Supported children during therapy sessions, educational activities, and recreational programs to promote engagement and development.
Integrity Home Care 05/2017 - 06/2018
Home Health Aide Sayville, NY
• Provided personal care services to patients in their homes, including assistance with bathing, dressing, grooming, and toileting.
• Monitored patients' vital signs, observed physical and emotional condition, and reported any changes to the healthcare team.
• Assisted with mobility and transfers, ensuring patient safety and comfort during activities of daily living.
• Helped patients with meal preparation and feeding, promoting good nutrition and hydration.
• Managed light housekeeping tasks, including laundry, cleaning, and maintaining a safe, organized living environment.
• Supported patients during community outings and appointments, ensuring safety and mobility while fostering social engagement.
EDUCATION
Advanced Regents Diploma
John Glenn Elwood High School 06/2017
CERTIFICATIONS
EMT Certification 08/2024
Wolcott Volunteer Ambulance
BLS Certified
CPR Certified
SKILLS
Medical Skills: AED Operation, Airway Management, Bleeding Control, BVM Ventilation, Communication Skills, CPR, Critical thinking skills, Emergency Driving, EpiPen Administration, Excellent communication and collaboration skills,with the ability to work effectively in a team environment, Leadership skills, Medical Terminology, Oxygen Administration, Patient Assessment, Pulse Oximetry, Scene Safety, Spinal Immobilization, Splinting, Suctioning, Trauma Care, Triage, Vital Signs, Wound Care Basic Skills: Behavior management, Clear and supportive communication, Critical thinking and analytical skills, Delegating tasks, Scheduling and planning, Supervisory skills, Teamwork/Collaboration skills Languages: English, Sign Language, Spanish
Medical Experience: Critical Care transport, Direct Care experience, Geriatric care, Medication administration experience, Patient evaluation, Pediatric care, Symptom Assessment