TAMMY
CARTER
************@*****.*** 706-***-****
Columbus, GA 31907
PROFESSIONAL SUMMARY
Adept at fostering long-term relationships and skilled in candidate screening, I excelled in high-volume recruitment at ESS and enhanced client satisfaction in the insurance sector at Liberty Mutual. Leveraging administrative prowess and exceptional client management, I consistently met staffing needs and improved policyholder experiences, demonstrating a unique blend of interpersonal and technical abilities.
SKILLS
Candidate screening
Administrative skills
Recruiting and sourcing
Team collaboration
Recruitment strategies
Applicant tracking systems
New hire orientations
Client relationship management
Community networking
Pre-employment screening
Job applicant interviews
Networking
WORK HISTORY
Recruiter ESS - Columbus, GA 03/2024 - Current
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Coordinated schedules to arrange management interviews with applicants.
Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
Operated and maintained applicant tracking and candidate management systems.
Maintained compliance with federal and state employment laws during entire recruitment process.
Insurance Agent Liberty Mutual - Remote 02/2022 - 02/2024
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Maintained high standards of customer service by building relationships with clients.
Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
Licensed Insurance Agent GEICO - Macon, GA 02/2011 - 03/2021
Calculated quotes and educated potential clients on insurance options.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
EDUCATION
Valdosta State University - Valdosta, GA 05/2010
Bachelor of Arts: Sociology
Study Abroad: Mexico Spanish