Social Media Customer Service
Resume:
Saniah Lemons
Long Beach, CA
************@*****.***
Objective
Motivated and creative individual seeking a position in a dynamic, customer-focused environment where I can contribute strong communication skills, a passion for brand- building and fashion, and a commitment to professional growth. Skills
- Customer service & client relations
- Cash handling & sales strategy
- Social media engagement
- Styling & visual presentation
- Microsoft Excel & Google Sheets
- Canva & basic design tools
- Time management & reliability
- Team collaboration
Work Experience
• Lead Sales Associate
Shoe Palace – Long Beach, CA
June 2023 – May 2024
- Delivered an exceptional in-store experience by guiding customers through personalized product recommendations, styling advice, and checkout support.
- Handled high-volume cash and card transactions with accuracy and speed, while maintaining a calm, professional attitude during busy shifts.
- Executed daily visual merchandising updates to highlight key product trends and improve store presentation.
- Supported store-level marketing and social media engagement by collaborating on in- store promotions and brand-aligned content ideas.
- Trusted by management to train new hires, open and close the store, and serve as a lead during peak business hours.
• Business Administrator Assistant
No Ordinary Moments – Orange County, CA
January 2022 – January 2023
- Provided operational and creative support to a wellness-based organization focused on compassionate care and community impact.
- Assisted in managing internal documentation systems for client wellness records, progress reports, and appointment tracking.
- Designed branded marketing materials across digital and print platforms to enhance community awareness and trust.
- Participated in website improvement projects to optimize user experience and accessibility.
- Contributed to event coordination, outreach strategy, and daily administrative needs with professionalism and empathy.
Education
California State University, Dominguez Hills
Business Marketing — In Progress
CPR Certified
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