Scrum Master Business Analyst

Anusha Varanasi

650-***-**** ******.****@*****.*** Location: Santa Clara, CA

QA SPECIALIST (CSM Certified Scrum Master)

SUMMARY:

Coordinate and lead planning sessions for project development and execution.

Reliable, detail-oriented professional with broad knowledge and hands-on experience in web and mobile application testing following Waterfall and Agile methodology.

Experienced in creating and documenting test strategies, test data management, testcase preparation and execution.

Experienced as a Business Analyst involved in business analysis, requirements gathering, gap analysis and Functional specification preparation.

Good Knowledge in Client tools, Monitoring tools, Connector/Script tools, System tools, Report Tools, Integration tools of Fieldglass

Functional expertise in Job Posting, Statement of Work, SOW Bid, Worker, Work Order, Job Seeker, Time Sheet, Expense Sheet, Decision Form, FCP modules in Fieldglass.

Experienced in different phases of testing such as Functional testing, regression testing, exploratory test, Integration testing, User Acceptance Testing, Smoke testing, Positive testing, Negative testing, Black Box, gray box testing and White box testing.

Conceptual knowledge in automation testing (Selenium, Cucumber), tools used (IntelliJ, GitHub)

Knowledge of core Java, JavaScript, HTML, CSS, SQL and Linux commands.

Lead the planning and implementation of cross functional projects.

Experience in Incident/problem management, change management, monitoring tools and server, system administration and database server maintenance.

Proactive, Keen learner, team player with good communication skills

TECHNICAL SKILLS:

Platforms: Windows, macOS, Linux/UNIX, iOS, Android

Test Automation: Selenium WebDriver, Cucumber, Java, Maven, IntelliJ, Bamboo, Saucelabs

CI/CD Tools: Jenkins, ESP

API Testing: REST API, Postman, Insomnia

Project Management/Bug Tracking: Jira, Xray, Confluence

Technologies: HTML, CSS, JavaScript, XML, JSON, SOLR, Gardener

Version Control: Git, GitHub, Bitbucket

Database Testing: SQL Server, MySQL

Mobile Testing: Android Studio, ADB, XCode

Monitoring Tools: BMC Proactive Net, Dashboard, Op Manager, Xymon, Hobbit, HP SIM, Whatsup Gold

PROFESSIONAL EXPERIENNCE:

Senior QA ENGINEER, CHOROLOGY.INC

San Jose, CA Sept'2024 to Present

Automating end-to-end UI testing using Python, improving test coverage and reducing manual effort by 60%.

Develop and refine test plans, cases, and data to minimize defects.

Documenting test strategy and procedures in Confluence

Improved QA efficacy and quality by creating newer test data sets including CRUD operations and REGEX patterns.

Manage builds, releases, and deployments in QA environments using Jenkins.

Log and track bugs in Jira along with cross collaboration with other teams.

Creating Docker containers for build release activities.

Develop and refine test plans, cases, and data to minimize defects.

QA Specialist, SAP AMERICA, INC (SAP Fieldglass), Palo Alto, CA Dec’2021 to June'2024

oImplemented total quality control improvement efforts in Fieldglass JP, SOW modules which increased test productivity by 40%

oReduced 80% of test environment bugs by implementing change control processes thus increasing tester productivity.

oTaking a complete ownership for all testing across multiple applications build with varied set of tool/technologies.

oParticipated in coordinating, communicating, and disseminating testing timelines, deliverables and other information to QA Managers.

oConducting go/no-go and release management activities.

oPerforming impact analysis of the change request that comes during the tenure of the project.

oDefect management with Quality Center.

oPre deploy & Post deploy test case execution on QA, Beta, Prod, DR and cluster environments for monthly and major releases and cluster environments.

oCreating and Assigning User Stories, Tasks, Bugs, Test Sets, Test Cases, and Test Executions in JIRA.

oHandled monthly and major release as a Test Lead.

oDeveloped the test cases to verify if the processes in the environment are working fine.

oPerformed smoke tests, regressions tests on every build that is deployed.

oExecuting ML Tests, Redis Component Tests, Clam Antivirus Tests, Datahub Client and Archive Testing reports.

oWorking on different modules – Job Posting, Job Seeker, SOW, Worker, Work Order, Time sheet, Expense sheet, Invoice, Decision Form, Profile Worker of VMS

oExecuting Automation critical/high scripts for Job posting and SOW modules in Fieldglass VMS along including Smoke scripts for build validations.

oInspecting the web pages to identify relative XPath locators for HTML elements and verified/updated corresponding step definition files accordingly on IntelliJ

oConceptual knowledge on Gardener tool.

oWorked closely with automation, Dev, TechOps teams for test case development and refinement

oExecuted API Tests for Invoice, Job posting and SOW modules on Postman and Insomnia tools

oPrepared documents and Reports for Worker, Work Order, JP, SOW, Invoice, and FCP modules for build certifications on both Single and Multitenant environments.

Liaised with SAP's Federal team on the FedRAMP program to

oSet up test environments including test data creation from scratch.

oDemo of QA, Test and build validation processes.

Strategized the environment build for migrating QA stack from legacy to cloud hyper scalers.

Build deployment, DB upgrade, Backup and Restore in QA environments through the ESP tool.

Mobile App testing for Manager Hub, Time Entry and Service Orders (3rd Party Integration tests)

Documenting test case, report workflows for audit purposes/management view.

Troubleshooting application, integration, and release build quality issues.

Trained new hires and other cross functional teams.

Participated in the QA status calls and weekly meetings to discuss and update about the VMS issues to make the sure it gets resolved and works more effectively.

QA Project Manager/Business Analyst, QATronix, Inc., Milpitas, CA Aug’2020 to Nov’2021

• Teamed up with Pre-Sales team to design a road map for new features, boosting sales by 20%.

• Collaborated with stakeholders to on objectives, and timelines for technology transition initiatives in validation.

• Developed and maintained project test plans and ensuring timely completion of deliverables.

• Coordinated with resources, tasks, and dependencies across multiple teams to facilitate smooth execution of transition activities.

• Coordinated with validation experts to develop and execute validation plans, documentation, and reports

• Act as a liaison between validation, IT, engineering, and other relevant departments to facilitate effective communication and collaboration.

• Coordinated regular meetings and reviews to ensure alignment of objectives and resolve any issues or conflicts that may arise.

• Prepared regular status reports, dashboards, and presentations for key stakeholders to provide visibility into progress.

Software QA Engineer, QATronix, Inc., Milpitas, CA Oct’2017 to Aug’2020

Participated in the implementation of multiple web-based and mobile software development projects.

Worked as a member of Agile team working with the management and developers’ teams with 2-week Sprints

Analyzed specifications and requirements (project structure and test design)

Developed and executed test cases, using XRay plugin to Jira to monitor test executions, and capture test results

Communicated with Product Manager and Developers to understand new product features and to determine the right test strategy.

Executed Smoke and Regression testing for every new build.

Worked with test automation engineers to contribute to creating Cucumber scenarios.

Worked with Selenium WebDriver, Cucumber, Java based framework using IntelliJ IDEA and Git/GitHub as a version control tool

Developed RESTful API tests based on Swagger documentation, automated API collections using JavaScript and ran them through Postman collection runner or command line (Newman)

Developed and executed SQL queries to validate frontend and backend data integ:rity (MySQL)

Evaluated found bugs, reproduced issues and worked with the development team to resolve identified problems.

Conducted testing on mobile applications, executed test cases in different browsers/platforms: mobile (iOS, Android), web (Chrome, Safari, Edge, etc.)

Performed Installation testing on different devices for Android and iOS.

Performed compatibility testing on Android / iOS devices as well as on emulators and simulators.

Collected and analyzed logs using the ADB command tool for Android applications.

Participated in Sprint Planning meetings (to estimate tickets and assign them to current Sprint), Sprint Retrospective meetings (to discuss how to make software development process more effective in the next sprint)

Infrastructure Incident/Problem Management Sr.Analyst, HCL Technologies Dec’2012 to Sep’2014

Handled Major Incidents, Chaired Bridge calls for effective coordination, incident resolution, service restoration for the client inventive Health.

Involved in direct interaction with the customer and onsite technicians to get the issue resolved, understand, and document the steps to resolve the issue.

Managed RCA calls on weekly basis, coordinated with support teams and clients to discuss on Root Cause Analysis reports for major outages Root Cause Analysis reports.

Trained new hired associates on the company procedures and shared experience on using various monitoring tools: Op Manager, Xymon, Hobbit, Dashboard and BMS Proactive Net (BPPM).

Chaired Change Management calls, conducted CAB / ECAB meetings to review submitted Change Requests

Updated clients, on the progress, including any actions to correct problems and/or to take opportunities to improve service quality.

System Administrator 1 IBASE IT Software Solutions Pvt Ltd Oct’2011 to Oct’2012

Worked in managing User Administration and generating bulk user accounts as per business requirement on Windows 2003 and 2008 servers

Worked on assigning users’ rights and privileges to access files and folders

Prepared daily status reports to update the management on the work progress

Responsible for the Installation of general software, service patches and hotfixes to DB’s as per the scheduled plan

Provided remote support to users located at different locations (using connectivity tools like RDP, PC anywhere, Team Viewer etc.)

Worked on Group Policies, Disk Quota Management and Distributed File System

Worked with DBA Support team that provides 24X7 production support

Performed backups on a regular basis including full backup, differential backup and transaction log backups, planned and implemented disaster recovery procedures

Monitored and handled the Database Jobs and alerts.

Associate Engineer, WV Automation Pvt Ltd Mar’2010 to Oct’2011

Worked on Windows Server, being responsible for User Administration Management

Monitored and conducted the daily checks on the existing Servers

Responsible for troubleshooting of desktop issues, etc.

Intern, Bharat Dynamics Limited Jul’2009 to Mar’2010

Worked on MS Office Suite, installed required general software suite for the desktops

Documented reports required for the project

Prepared acceptance test procedures for the Defense project

EDUCATIONAL QUALIFICATIONS:

B.Tech in Information Technology from JNTU in 2009

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