Assistant Manager Customer Service

ME

MARIMER ESCONTRIAS

**************@*****.*** 903-***-**** Corsicana, TX 75110

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Employee Scheduling

Sales monitoring

Task Delegation

Cost Reduction

Castillo auto repair Corsicana, TX

Assistant Manager

11/2011 - 12/2017

Ensured compliance with safety regulations and company policies. Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Managed customer service inquiries and complaints in a timely manner. Kohl's Corsicana, Texas

Material Handler

07/2008 - 11/2008

Collaborated with supervisors to develop efficient methods for storing goods.

Adhered strictly to company policies concerning the use of protective gear while on duty.

Maintained inventory records, including tracking incoming and outgoing shipments.

Columbia screen doors Corsicana, Texas

Assembly Line Worker

05/2007 - 06/2008

Ensured work areas were kept clean and organized at all times. Maintained a safe work environment by adhering to all safety regulations and procedures.

Assembled components of a variety of products, adhering to production specifications.

Hereford High School Hereford, TX

High School Diploma

05/1994

Summary

Skills

Experience

Education and Training

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