Customer Service Exceptional

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Posted:

July 20, 2025

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Hailey Ledford

¢ Bold Profile

PROFESSIONAL (© Dynamic and dedicated cashier with proven expertise at TrueNorth Companies,

SUMMARY delivering exceptional customer service and fostering brand loyalty. Skilled in

cash handling and management, excel in creating positive shopping

‘experiences through patience and empathy, ensuring customer satisfaction and

repeat business. Committed to maintaining high standards in all interactions.

+ Customer service + Team collaboration

* Customer assistance * — Customer service excellence

+ Work ethic and integrity + Cash handling and management

* Patience and empathy + Cash register operation

+ Time management skills + Staff training

* Cleaning and sanitizing + Guest inquiries

WORK HISTORY © CASHIER 11/2024 to CURRENT

TrueNorth Companies Dayton Oh

* Greeted customers entering store and responded promptly to customer

needs.

+ Welcomed customers and helped determine their needs.

+ Worked flexible schedule and extra shifts to meet business needs.

* Operated cash register for cash, check, and credit card transactions with

excellent accuracy levels.

+ Built relationships with customers to encourage repeat business.

* Helped customers complete purchases, locate items, and join reward

programs.

+ Restocked and organized merchandise in front lanes.

+ Maintained a balanced cash drawer, ensuring accurate accounting at the

end of each shift.

+ Counted money in cash drawers at beginning and end of shifts to maintain

accuracy.

* Stocked, tagged and displayed merchandise as required.

+ Developed rapport and fostered brand loyalty by offering personalized

service.

+ Enhanced customer service experience by efficiently processing purchases

and returns.

Northridge High School, Dayton, OH