IT Support
Resume:
Alex Vasquez **** N St
Harrisburg, PA *****
*********@*****.***
Work History
RWS Global, Remote — Search Quality Rater
June 2024 - Present
Facilitating training of search AI and assistant algorithms through feedback Evaluating AI generated responses for accuracy and fluency Assessing AI generated maps for user friendliness and accuracy TELUS International, Remote — US Rater/Internet Safety Evaluator
October 2021 - April 2024
Reviewing and evaluating online video search results to improve their content and quality
Provide feedback and analysis on video content found in search engine results and provide ratings on their relevance to the search terms used Protecting users from viewing unsuitable material
2nd Chance Cat Rescue Harrisburg, Steelton, PA —
Founder President
March 2015 - October 2021
Started a rescue for at risk and special needs cats in an area with a large stray cat population
Set adoption meetings and met with potential adopters over phone and through Facebook and email
Managed rescue's social media and adoptable cat profiles Cared for day to day needs of resident cats
Fullerton College Writing Center, Fullerton, CA — Writing Tutor and Grammar Specialist
January 2012 - August 2015
Motivated students towards learning and studying to build self-confidence and reduce anxiety of failure in writing
Provided individual tutoring sessions in person and online for students struggling in composition writing
Helped students on a range of tasks from formatting, adherence to prompt directions, academic and scientific papers, and resumes EDUCATION
Google IT Support Professional Certificate, Coursera GRADUATED JUNE 2020
A.S. Environmental Sciences, Fullerton College, Fullerton, CA GRADUATED MAY 2014
REFERENCES
Claire Hansel - 619-***-****
************@*****.***
Kim Duchovny - 201-***-****
***********@*****.***
Edward Negrete - 915-***-****
**********@*****.***
SKILLS
AI training
60+ WPM
IT security
Customer support
Data entry
Grammar
Microsoft suite
Resumes
QuickBooks
Salesforce
Attention to detail
Self-motivation
Canva
Scheduling
AFFILIATIONS
Vegan Outreach, 2012 to 2014
Member, Greenbird Park Cleanup, 2011
to 2014
Citizen Scientist for iNaturalist (over
57k identifications) and The Cornell
Lab of Ornithology
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